Hotel Austria - Wien

Passable

Very good

Exceptional

Bad

Disliked: You’ll be charged £3 for each pair of slippers although our staying was 3 days+Very dusty not clean No luggage trolley or assistance is provided.Basic amenities such as toothbrush, toothpaste, shampoo, and body lotion are not included.Ironing facilities consist of a shared iron on the ground floor nearby the food area!The hotel still uses traditional keys instead of modern key cards.The air conditioning system is outdated and operated via remote controls. We experienced issues with it during the night, and surprisingly, there was no maintenance support available until the next day. Fortunately, the weather was mild. We requested a room change due to the technical issue, but the staff member on duty (Friday night, 31/07/2025) claimed there was no availability, even for a single night. However, online booking platforms showed that rooms were indeed available — extremely disappointing.There is no room service — you must go to the reception for anything you need.Breakfast is repetitive and offers very limited options.No complimentary water is provided at the reception.The internet service is extremely slow and the rooms are dusty

Very good

Liked: location
Disliked: breakfast

Fantastic Location

Liked: The location was fantastic
Disliked: The bath shower, but it worked well

Superb

Superb

Our stay was just ok.

Liked: Location and comfortable beds.
Disliked: Check-in personnel were not real helpful especially Roman. Very disappointed in his arrogance and lack of help. Ladies were more helpful, but not as friendly as one would expect them to be.