Liked: I loved the building itself - the architecture was stunning and the way that it was decorated went right along with the whole feel of the place. The espresso bar in the lobby was wonderful. The hotel staff was very pleasant and helpful. Our room was beautiful, clean and comfortable. If I ever need to stay in the area again this would definitely be my first choice!
Disliked: The Pan American Grill and Brewery had pretty slow service. The food was so-so and took a long time to get to our table.

Everything good about the experience, except the attached restaurants closing early. Would have been nice to eat there after concert.

Liked: Very clean. Huge room. Valet were very nice people.
Disliked: Not sure if owned by the hotel, but restaurants/bars attached to the hotel closed between 9-10.

An exceptional stay at an...

Liked: The historic architecture and ambiance was such a visual treat, and the staff was exceptional. Mary, who checked us in was especially amazing in her desire to make our stay pleasant.
Disliked: There could be some USB port outlets in the room for charging devices.

Perfect. Will be back.

Liked: front desk staff was great both checking in and when leaving the hotel. The coffee shop was a great option for breakfast!!

Very poor

Very good

Good

Exceptional

Very good

Superb

Superb

Liked: Hotel was quiet.
Disliked: There was no security at the front like the other hotels, so I was not tempted to stay out too late.