Hotel at the Lafayette A Trademark Collection Hotel Guest Reviews
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Nicki, Locke, visiting KeyBank Center
Liked: I loved the building itself - the architecture was stunning and the way that it was decorated went right along with the whole feel of the place. The espresso bar in the lobby was wonderful. The hotel staff was very pleasant and helpful. Our room was beautiful, clean and comfortable. If I ever need to stay in the area again this would definitely be my first choice!
Disliked: The Pan American Grill and Brewery had pretty slow service. The food was so-so and took a long time to get to our table.
Jamie A, Penn Yan, visiting KeyBank Center
Everything good about the experience, except the attached restaurants closing early. Would have been nice to eat there after concert.
Liked: Very clean. Huge room. Valet were very nice people.
Disliked: Not sure if owned by the hotel, but restaurants/bars attached to the hotel closed between 9-10.
Tony Sat, 21 June 2025
Superb
Liked: Room and the building itself.
Esther Sat, 21 June 2025
perfect.
Liked: Front desk service was extraordinary.Very good coffee at the coffee place in house.
Carrieann Mon, 16 June 2025
Good
Liked: The room setup
Disliked: Room had no small refrigerator or microwave so couldn't keep drinks cool or heat up food
Kim Fri, 13 June 2025
Very good
Anonymous Tue, 10 June 2025
Superb
Liked: Room was in decent shape and a comfortable size
Disliked: The parking was kind of goofy, the metered parking nearby is app only, the meters do not explicitly state this
Ron Wed, 4 June 2025
Good location in downtown Buffalo.
Liked: Historic hotel in pleasant downtown location. Very large room. Wifi worked. Comfortable.
Disliked: Bathroom is oddly designed and could use towel racks. Lack of parking is a minus.
Henry Thu, 1 May 2025
Didn’t enjoy it much.
Liked: Very little to like. Ants in first room with a disconnected phone.
Disliked: Just about everything.
Daniel Mon, 28 April 2025
Creepily quiet empty old building...
Liked: Quiet
Disliked: For over $230 I would expect to see something outside my window beside another wall and a roof with some sort of utilty.
Lisa Tue, 8 April 2025
Exceptional
Liked: We LOVE this hotel. Have stayed here a number of times. This past stay was the best. Our room was amazing! The bed was so comfy!!!! The location is perfect if you are going to Keybank Arena!!!
Hugo Wed, 19 March 2025
Passable