Hotel Arts Guest Reviews
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|1.1 miles from Calgary centre|
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Misty L, Rocky Mountain House, AB, visiting BMO Centre Calgary Sun, 25 May 2014
Very clean rooms; very nice and helpful staff. The hotel was all around beautiful.
Victoria, Edmonton, visiting BMO Centre Calgary Sun, 25 May 2014
Liked: Loved the hotel inside and out, especially the Yellow Door restaurant - best food ever!
Anonymous Thu, 30 July 2020
Disappointing and nothing but frustration.
Liked: The pool was nice, however only some were permitted to behave like idiots (the "traffic drivers") the rest of us were basically ignored and waited up to 25 minutes for each drink.
Disliked: We were fought at check in, due to not having a physical visa (HI GOOGLE PAY) we haven't carried a visa, and asked if they can just charge the visa via google pay or if we could pay the deposit fee and room fee and get reimbursed the next day via debit and were treated incredibly rudely, told we couldn't stay unless we found someone with a "real card to cover our night stay for us" and then were told we might loos our pool booking due to them not allowing us to check in. I'm sure if we were standing there with cash it would have been different. I was also told we were getting a complimentary bottle of champagne and they charged us for that too.. Our room was nice, however, our AC sounded like a lawn mower and kept us up all night, when we called to ask them to send someone to look we were told to just turn it off... in plus 30 weather...
Kevin Tue, 28 July 2020
Liked: The location and ambience of the hotel was great. A very nice stay.
Anonymous Fri, 24 July 2020
Chy Sun, 19 July 2020
Liked: Staff was kind and room was amazing
Disliked: Nothing I didn't like
Cathy Mon, 13 July 2020
Bumble Sun, 5 July 2020
Disliked: I didn?t like that my kids could not use the pool while people from outside the hotel could. Poor service
Oliver Tue, 30 June 2020
Liked: Great location to start. Individual AC/Heat unit in room. Not centralized air and is perfect during the COVID-19 crisis.
Disliked: The AC unit is a bit loud.
Brenda Mon, 29 June 2020
First time stay in Calgary,...
Liked: The bed was super comfortable. Also was offered an upgrade at check-in. Great staff at the restaurant "Yellow Room." Was impressed with the view of downtown buildings, especially the Calgary tower at night.
Disliked: The disconnect between underground parking, find the right elevator, then have to traverse length of hotel on main floor to get to elevator for room.
Anonymous Sun, 28 June 2020
Crystal Wed, 24 June 2020