Hotel Angelica ' Stazione Santa Maria Novella '

Best value for money in...

Liked: The lady managing the hotel - Maria - was extremely kind and helpful. We were surprised by how good the hotel was. Clean, comfortable, delicious breakfast, and cheap. This is the best value for money I have come across. And again, the caretaker Maria did a great job of welcoming us and anticipating all our needs.

Excellent stay during the site...

Liked: Excellent serviceVery good breakfast Very close to city centre and railway stationLady at the reception very friendly and very helpful
Disliked: Not noticed

Clean rooms and comfortable stay...

Liked: Close to everything, clean room everyday , breakfast excellent, more choices and Maria & Kaitlyn offered best customer service from warm welcome at check in and helpful recommendations , and assistance in getting my family tickets in tours
Disliked: The front door downstairs and doors to open the hotel after 5pm hard to get in. Keys jammed all the time.

Superb

Liked: Location near ferrocaril TerminalVery nice staff, very helpful
Disliked: Very narrow toilet space for 5'11" man

Superb

Exceptional

Good

Liked: The main reason to book the hotel was to be closer to the train station, it is close enough. The receptionist who received us at Annabela Hotel (our check-in was after 17h) was friendly and helpful. The breakfast had a big variety of cheese, croissants, and food.
Disliked: The room was smelling a sewage when we arrived. Probably this bad odor was coming from bathroom drains. The room is small and needs maintenance.

Exceptional

2 Star Hotel with a...

Liked: This hotel is on the 3rd floor and you must press a button to ring the reception if you arrive before 5pm. Check in after 5pm, you need to make arrangements to access it. When you arrive, you can take the stairs or an antique elevator to get up (only fits two people and minimum luggage). Maria, friendly manager, greets you at the door and checks you in. After, she explains the 4 keys and one fob you’ll receive to return to the hotel as reception closes after 5pm. The hotel is close to the train station and 10-20 minutes from main attractions. Room is clean. Bed and 4 pillows were comfortable. Safe and small refrigerator with 2 small waters are in the room. Breakfast is excellent. Maria goes above and beyond in preparing a breakfast with eggs, sausages, bacon, fruit, cheese, cold cuts, coffee, juices, tomatoes, croissants, breads-all you can eat! I recommend this hotel.
Disliked: Thin walls and small rooms. Reception closed after 5pm. However, for the breakfast, the price compared to other hotels and prime location-it’s worth the inconveniences.