Hotel Alpha

Very good

Superb

Short stay

Liked: Room and bed was ok.They lady at reception was so kind and respectful.Booked for 1 night only.
Disliked: Reached there at check in time 1320 but my room was not ready which planned to shave, shower and get out as per my plan , and a gentleman at reception told me will get ready until 2100 which was not good to hear.Had to pay for parking CHF 15. went to city and came back at 1500 and again that time I had to wait for other guests to check in and then get my turn which this could happened when I reached there at 1300.Almost lost 4 hours of my plan.Shower and WC was outside of room and it was shared.Booking was for 1 night stopover only.

Superb Cleanliness & Excellent Customer...

Liked: One thing we love about this hotel is the superb cleanliness! Special thanks to Ms. Josie from the breakfast section & Ms. Ana & other lady from the housekeeping. They made our stay more comfortable & they very welcoming to us. 1. Cleanliness is Superb!!2. Really great value for money. 3. Breakfast has everything you need to start your day before heading to explore Luzern4. Area is in great location & truly quite that you can really rest.5. Very close to downtown (comfortable walk for 10mins to Luzern Main Station) or 5 mins by bus (very close to Bus Stop)6. Excellent Customer Service from all the staff. 7. Reception is really helpful especially to help us store our luggage for some few hours after checking out.We stayed for 3 nights, we recommend to request if possible any corner room. We were at room 303 & very good, bright & refreshing to get ample of windows. In future, if we go back to Luzern, we would definitely stay here again! Thank you Hotel Alpha!
Disliked: Nothing not to like. For us it is perfect.

Exceptional

Very good

Superb

Fabulous location, quiet and lovely...

Liked: Lovely room with balcony. Good breakfast, helpful and friendly staff
Disliked: Not en-suite but clean and no issues

Good location, Nice and clean,...

Liked: We shared a bathroom and the facilities where spotless. Our room was lovely and clean with a cute balcony overlooking the street. The location was good too and close to public transport. The staff were helpful and friendly.
Disliked: The breakfast was not great, very cheap cuts of cold meats and no Danish pastries.