Hotel Alex Johnson Rapid City Curio Collection by Hilton Guest Reviews
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Portmann Fri, 18 July 2025
Exceptional
William Thu, 17 July 2025
The Alex Johnson hotel is...
Liked: The location was central to the downtown shops, restaurants, and night life activities.
Disliked: Although they provided a valet service, it was more cost effective to pay for the city meter system.
Jeanne Mon, 14 July 2025
Hotel was very convenient and...
Liked: Checked in late and had a beautiful upgraded room waiting for us. Bed was very comfortable and enjoyed our stay.
Disliked: Have a restaurant in the hotel for breakfast.
Anonymous Mon, 14 July 2025
Poor management. Will not stay...
Liked: The only good thing about this place is its location, but it's still not worth the price.
Disliked: A house keeper came into my room completely unannounced and without permission. I was in the room and had the Do Not Disturb sign out. It's unbelievable (and terrifying) how unprofessional and careless the house keeper was. What's even more disappointing is the way the hotel handled the incident after I reported it -- they did nothing about it. All I'm looking for is some assurance that they would safety and privacy issues seriously and would make efforts to prevent such things from happening again. However, the hotel did not reach out to me by phone (like the front desk promised me they would do) or respond to my email. It is extremely concerning.Aside from that, the room is very small and old for its price. There was no desk, which is inconvenient for business travelers.I will not return to this hotel next time I'm in Rapid City, and I certainly do not recommend it to anyone else.
William Thu, 10 July 2025
Overall we had a good...
Liked: Location was great. Right snack in the middle of downtown. Walk out the front door and you’re walking around all the shops and restaurants. Nice view of the city from the rooftop.
Disliked: Shower stall is extremely narrow and I have a slender build. Anyone overweight would be banging from side to side if they were able to fit in. Parking is an issue. They charge $30. (rounding off)Street meter parking stops charging at 6:00 p.m. and restarts at 7:00 a.m. Grab a spot near by and save $30. Feed the meter in the morning ($1.00 an hour) and go back to your room for a longer rest.
William Thu, 10 July 2025
Very good
Tania Tue, 8 July 2025
Overall not a pleasant experience....
Liked: Historical significance and locationSky bar attendant and staff were very good and we had dinner only one night food was good. Thank You.
Disliked: Room was not clean, cobwebs in corners of the closet, former guests left clothing tags inside night stand, bed was not properly done, overall unclean, old dusty furniture and even after reporting nothing was done. Staff was overwhelmed with summer tour touristsCouldn’t get late checkout without $50/hr fees without haggling with front desk staff.
Sean Mon, 7 July 2025
Superb
Chris Tue, 1 July 2025
Loved the history of the...
Liked: Location
Disliked: Pee stained wall paper in bathroom, had to ask for 2 towels every day ( 4 of us and they only reset us with 2 towels )
Cassie Mon, 30 June 2025
Valet not great but nice...
Liked: Such a beautiful hotel. The staff were wonderful, especially Cynthia! Comfortable bed. Small bathroom but the shower products were great.
Disliked: The valet situation wasn’t great. You have to use valet unless you want to get up at 7am to fill the meter. We thought we’d get a text when our car was ready but we waited a long time with no word and it was waiting outside for like 40 minutes. Our car had mud splashed on it when we got it back too.