Hotel Adagio Autograph Collection by Marriott

Very good

Liked: The hotel is comfortable. The size of the rooms is optimum. The staff is helpful. The breakfast is varied.
Disliked: Surprising that there was no ventilation in our bathroom

Superb

Very good

Very good

Great staff, very comfortable rooms...

Liked: The staff were fantastic . The restaurant and bar staff were fabulous and the reception and concierge were brilliant .
Disliked: Although it had free tea and coffee facilities . There were non in the bedrooms. We had to go from the 7th floor to get a cup of tea in the morning to bring it back to bed . Not exactly convenient !

Average

Liked: Average
Disliked: Dirt. After the room that was supposed to be cleaned and the bedsheet changed I found a staint on the new bedsheet!

I would stay there again.

Liked: Very quick to respond to requests. Staff is some of the best.
Disliked: TV had no instructions.

A little gem of a...

Liked: The hotel is a little gem. It is close to Union square and is in a good location for getting around the city. The hotel was clean and well presented. Our room was spacious and comfortable. All the staff were very friendly and couldn’t do enough to make our stay as pleasant as possible. We had breakfast included in our price and I would definitely recommend it, as there was plenty to choose from off the menu and it was all delicious. It would have been very expensive if we had to pay separately for it.
Disliked: Is not the hotel’s fault, but it is just on the edge of the Tenderloin area where the homeless are and so it’s not nice if you go out from the hotel in the wrong direction. I didn’t feel scared, but it’s shocking to see so many people in such a sad situation.

Unimpressed

Liked: Excellent location, just a few blocks from Union Square. The bed was super comfortable. Staff is very friendly (for the most part).
Disliked: I had different issues during my stay. The room wasn't very clean when I first entered. I was tired and didn't want to move to another one, but I let the manager know and requested that it be cleaned thoroughly the following day. Among other things, I let them know that the box covering the Kleenex was disgustingly sticky, and a piece of tissue remained in the box when I tried to clean it on my first day. Four days later, the piece of tissue was still there. They never cleaned it (photo).Breakfast is a hit or miss. Servers are friendly, and some items on the menu are very good, but it takes them 30 minutes (literally) to serve an omelet or a burrito. Don't go on a hurry or you won't be served on time.One of the most uncomfortable situations was when a member of the staff attempted to enter the room while my wife was alone in the shower, despite having the "do not disturb" sign on the door.The hotel is OK, but I won't stay again, and I wouldn't recommend it. There are many options in the city. Despite all the situations, the staff is friendly but, unfortunately, inefficient.