Hotel 65 Guest Reviews
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Michael B, Haverhill, visiting O2 Shepherd's Bush Empire
The staff were very helpful and cheerful - made for a pleasant stay. Would book again.
Liked: Room was clean and tidy.
Disliked: None.
Rebecca Thu, 10 July 2025
Very good
Liked: Great location, clean room and friendly staff.
Disliked: Poor quality furniture - bedside table was wobbly and my drink spilt. Layout not well thought through - kettle had to be put on the floor to reach the socket, or on the wobbly bedside tables.
George Thu, 10 July 2025
Convenient, affordable and comfortable. Great...
Liked: Staff were very accommodating and polite. I was able to safely store my luggage at the hotel when I arrived earlier than my check-in. The room was the perfect size for my short stay, bathroom was clean. The location was just a stones throw away from the city centre.
Disliked: Traffic was a bit noisy. Passing sirens from emergency services on a regular basis. Passable provided the window was closed. Not the fault of the hotel.
Calleja Thu, 10 July 2025
Very good
Sergiu-mircea Wed, 9 July 2025
Sorry, but won't be coming...
Liked: Good location and classic London building Was able to store luggage after checkout
Disliked: Not very clean, could see stains in multiple places.Also, the sink was clogged for the entire stay which was very annoying.Shower water temperature was not constant.Checkin at 3pm
Kelemen Sun, 6 July 2025
Disappointing
Liked: The location was okay, the nearest underground station was within a 15-minute walking distance. When I got to the hotel, I was put in a very small room. I understand I had booked a single room but the room was very uncomfortable. There was no chair, table, nothing so I had to put my stuff on the floor. I was put in a house with a group of students and in the end, I had to ask for a new room as it was impossible to sleep. The distribution of the rooms should be improved. I have to mention the kindness of the staff though!! They offered me a different room. Again, Thank you! The cleaning was okay in the room but the building itself would need some vacuuming. New towels would be needed now. After all of the above, I did not even try the breakfast.
Disliked: One bed with no other furniture is not a single room. The cleaning was okay in the room but the building itself would need some vacuuming. I would also buy new towels now.
Tanja Sat, 5 July 2025
Active major construction during the...
Disliked: Construction work should not be cnsidered in such proximity of the guessing room. Parhaps at the time of construction that coridor could be closed not to comprimise guests stay.....
Mark Tue, 24 June 2025
Perfect for what I need,...
Liked: I’ve stayed at this hotel a few times now and will stay again. It’s in a great location and great value for money and the staff are always willing to help if asked.
Mark Tue, 24 June 2025
Great Stay
Liked: Great staff always willing to go out of their way to help. Great location with easy access to tube stations.
Mohamed Mon, 23 June 2025
Passable
Pamela Wed, 18 June 2025
Basic hotel but well placed...
Liked: Beds were comfortable. Room was clean. So pleased it was at the back of the house as I think it was probably quieter than the front
Disliked: Shower was poorly designed; could not stop water going outside of the cubicle and all over the floor; a mess to clear up.A shame that both twin beds didn't have their own bedside light. A shame there was no decaf tea or coffee.