Name: Hotel 1620 Plymouth Harbor
Address: 180 Water Street, Plymouth, MA
Telephone: (888) 428-0221

Exceptional

Not worth what we paid

Liked: We liked the location because we could walk everywhere we wanted to go and the ocean is a short walk across the street. The bed was comfortable and we slept pretty well. We also liked the TV and the fact that we brought our own Roku so we were able to plug it into the TV to watch our own channels without having to sign-in on another device. The lobby had a very upscale feeling.
Disliked: They didn't have breakfast. The room didn't have a microwave, but the reservation described the room as including a microwave and refrigerator. There was a refrigerator, but when we opened the door, the shelves fell out. The shampoo dispenser was empty, but luckily, we brought our own. The bathroom appeared to be upscale, but there were a few bugs crawling around the shower, and there was some black scummy substance attached to the dispenser pumps. Our room was on the literal opposite end of the building from the entrance, and there were no luggage carts to be found until we got to the hallway our room was in. Our room was in the basement and caused our anxiety to flare a bit. It took 4 minutes to walk swiftly from the entrance to our room, one way, and since there were no luggage carts, we had to carry everything we had, which led to multiple trips. The furniture is unsafe. I wanted to put the small table (that had cups and the ice bucket on it) next to the bed so my partner could have a nightstand, but when I went to move it, the top of the table detached from the frame and fell on my foot. I was left with a bruise and some swelling and didn't think I needed medical attention, but the pain brought me to tears. The epoxy tabletop weighed approximately 20lbs and fell a from a height of about 28 inches. The lights in the room were not attached to switches, so we had to enter the dark, or dimly lit room, and find the switches on the lamps in order to get light, and the lights weren't very bright. The price we paid for a 2 night stay did NOT feel justified considering our overall experience. There was also no clear signs of when checkout was, and about 10:30am we were being asked by the cleaning staff if we were ready to checkout. It was also a very complicated place to navigate to because the parking in front of the building was only for the shopping center and there were no clear signs showing where to go or where to park.

disapponted with condition of room,...

Liked: Location is excellent
Disliked: Outside looks shabby. I know it is early spring but nothing done with landscaping. Makes hotel look run down. Room condition was disappointing. Would call furniture shabby, toilet paper holder broken, you could see build up of dirt under rim of sink when you were on toilet. Curtains were shredded! Weird smell in room when we entered. Thought it just needed a/c circulation. Was awful when we returned late night and when returning from walk in am. Check in clerk was fantastic, friendly.