The staff was very friendly and helpful. We can't wait to come back and spend more time at this hotel.

Disliked: The balcony was too small.

Good

Liked: Excellent location in the gas light area. Reasonable prices during weekdays.
Disliked: Housekeeping was a little different. On second day we had to request replenishing of toiletries (shampoo, soap). Unclear whether the ignored use of the ice bucket (and liner) was an ecological thing or oversight (x 2 days). Some of the front desk personnel should realize that texting while a customer is waiting is not a good image. One day we went for breakfast, but no staff was in the dining area so we left...we tried another day and the hostess was great as well as the breakfast. Cannot open the windows, so air circulation was not ideal.

Exceptional

Liked: Room size was great. Everything was walking distance.

Fabulous

Great location, walking distance to...

Liked: Friendly staff and cosy rooms.

Perfect for people who just...

Liked: Nice, quite and cozy hotel, situated in the middle of downtown. Perfect for older people, who would appreciate historical part of this hotel.
Disliked: Rooms are slightly small

Good

Liked: Location! Cool, classic, hotel. Nice having restaurant/bar in the hotel.
Disliked: Could not get a hot shower with any water pressure. Even switched rooms. 319 and 336.

Perfect location, ideal for short...

Liked: Amazing location, great staff and super comfortable
Disliked: A little loud, could hear other guests moving about but absolutely perfect for a short stay!

Old fashioned on the wrong...

Liked: Very good location, in the middle of the gaslamp district. The stuff is helpful.
Disliked: Old fashioned rooms, whit very bad smell. The opened window not help a lot. The wi-fi worked just part time, the loundry service signed, but not work. The walls are paper thin, the rooms are noisy. The parking is expensive.

Pleasant