Horizon Hotel Guest Reviews
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Write a review
Mike Mon, 14 July 2025
This was the worse hotel...
Liked: Nothing.
Disliked: The hotel was very dirty and the lobby, room, and the pool water had a bad smell. It was alarming to read a Notice on the wall in the pool area to advise people to Not change diapers in the pool! There was a dead bird on the ground next to main lobby door from the parking lot. The shower head in the bathroom was broken and leaked water in several directions while in use. The ceiling fan above the shower was caked with dust on all four sides and there was signs of mold and decay in the bathroom. The bed sheets were old and you could actually see through them. The two light shades above the nightstand were cracked and deteriorated. The TV would not work with the current internet set up as we continued to get a message the system could not be loaded. I have photos of the mess.
Aubrey Sun, 13 July 2025
Poor
Saidalid Sun, 13 July 2025
Never again!
Liked: The breakfast was the only good thing about the stay. The staff were sweet.
Disliked: It was dirty. Didn't realize it was an extended stay. Dogs. Stunk so bad like seafood and cigarettes. The room was dirty upon check in stains everywhere and didn't even provide free streaming TV. The kids made a comment that they'd rather sleep in the bathroom than the actual beds. That should say alot. Was pissed because I booked through 3rd party and they ended up charging me again upon check in. Now I'm waiting for an almost $300 refund. Oh and the pool facilities were absolutely disgusting. A kid apparently through sand in the pool and broke the vacuum and the hot tub was out of service and pool room was muggy and smelt horrible with dead crickets everywhere. Definitely don't stay here unless your looking for an extended stay place or a worker on the road that doesn't care about where they sleep at night.
Tricia Sun, 13 July 2025
Very good
Anonymous Fri, 11 July 2025
Didn’t dare to use the...
Liked: The staff
Disliked: The outside property was dirty and broken grills and chars all over. People sleeping in parking lot and the back entrance was so smelly. No ice cream like advertised
Misty Fri, 27 June 2025
Bad
Liked: The employees were quick to refund our money so we could go somewhere family friendly
Linda Sun, 22 June 2025
Pleasant
Disliked: The breakfast was not the best
Tyler Mon, 9 June 2025
Rooms was dirty internet was...
Liked: The employees was polite
Disliked: The location
Anonymous Fri, 30 May 2025
Glad your there
Liked: Left to early to indulge
Disliked: All Good
Tasha Sun, 25 May 2025
Very poor
Disliked: The Internet was out for most of our stay. The tvs didn't work and the coffee pot in the room didn't work. The pool looked like murkey water. And the hot tub wasn't working either. The continental breakfast was little to nothing so we ate out every day we were here. We complained every day as well. I understand things happen but they could have let their customers know that it was happening. I could have cancelled and gone to a different hotel had I known. I couldn't cancel by the time we got there.