Horizon Hotel

Hotel by the sea... Light...

Liked: The dinner and breakfast were of a great quality and very affordable. The staff were excellent.
Disliked: My bathroom had loads of holes drilled in the walls, which weren't patched and painted (Room 8), and the rail carrying the shower curtain needs to be raised as it's well below head height. Other than that, it was clean and comfortable.

Relaxing easy check in and...

Liked: Was nice and comfortable
Disliked: Nothing was all good for the price

Very good

Short, chubby and unprofessional manager...

Liked: Great location.Some lovely, helpful staff
Disliked: Short, chubby, rude manager or check-in guy was rude, highly unprofessional, and obviously had an issue.We were quiet, respectful and polite. We were desperate for somewhere to stay and this was the only place available. I paid full price.This little rude man left check in area to say hello to everyone but purposely ignored myself and my children. I said hello twice but was ignore. I smiled and he looked straight at me with no response. I went to the bar with the children and he followed us and strode right behind us making us feel very uncomfortable and anxious.I’m not sure what his problem was but it was definitely unprofessional and unpleasant and it was just towards myself and children even though we were respectful, quiet, friendly and polite, like always. I’m still confused as to why us?The lady on reception was friendly, bubbly, kind, helpful and professional. The bar staff and waiters were all friendly, professional and polite too.The little man with a chip on his shoulder and issues, ruined it for us.

Very good

Liked: The staff are very warm and friendly and the hotel is in excellent location and love the hotel
Disliked: Unfortunately the room we had the bed was very hard and uncomfortable so the sleep wasn’t the best (everyone has different preferences hard or soft beds) but for us it as to uncomfortable that’s the only thing though

Exceptional

Liked: Food and staff are amazing very friendly and the back right at your door step amazing beds were comfortable
Disliked: Nothing

Superb

Exceptional

Passable

Liked: Booked at lady minute due to change in plans, Lovely location and guys on reception were very helpful We had a family room which was spacious - double & 2 singles
Disliked: It was a hot day but room was absolutely roasting. Reception did get us a fan but even with this blasting and windows open it was unbearable. Hotel felt very run down Bathroom with shower was tinyOur room was up 2 very narrow steep flights of stairs. The fire alarm did go off in the .middle of the night accidentally and it made me think of there was a fire how would we get out..I didn't have breakfast but my husband who isn't fussy said it was poor