Comfortable

Liked: The location was ideal. Plenty of hot water. Good TV and tea/coffee making facilities.
Disliked: Would have preferred croissants with the breakfast bag, or, at least some choice. Owing to Covid there was no cooked. The appearance of the bathroom was a little grubby.

Avoid

Liked: Good location
Disliked: When I arrived, there was a note stuck to the entrance door, with a number to call to check-in. The lady on the phone gave me directions to the room, and informed me there would be no breakfast. Instead, a packed-lunch would be left outside my room in the morning (she did not ask if I had dietary requirements). The first thing that hit me was a foul damp smell which came from the bathroom. There was mould around the bath and on the grout, and brown ring stains on the floor next to the loo brush holder. The back of the door was dirty. The room was so dirty that it's hard to describe without sounding exaggerated. There was dirt and stains on the carpet, dirt on many of the surfaces, and cobwebs. When I pulled the bedside table back to find a plug socket, it was filthy, probably not been cleaned for years. There was a build-up of dead flies in the two ceiling lights. I was distressed to see my bed sheet had a dark brown stain which was very noticeable; the sheet should have been thrown away. The gutter outside the french window was pouring rain onto the gravel below in the night, so I did not get to sleep. Someone had placed a mat on the gravel, presumably to muffle the sound, but it didn't help much. One of the handles on the french window was broken off. There was no-one on Reception (just a note with a phone number to call). The only time I saw anyone was when I checked out. While I waited to check-out, I noticed that the Reception area needed vacuuming ... a good 10 minutes of vacuum cleaning would have made all the difference.

Very good

Fantastic stay in hereford

Liked: The room was really cool with lovely wood beams and a four-poster bed. The lady was amazing on the phone and had preheated the room so it was very comfortable.
Disliked: The bathroom had some plaster missing in the ceiling and there lighting was a little harsh but I am always being very picky

Great for overnight but wouldn't...

Liked: The room was a great size and the layout was good, lovely tea and coffee making facilities and room for storing clothes.
Disliked: The beds were noisy when you turned over in bed and the ceiling of the bathroom was in need of repair.

Passable

Exceptional

Exceptional

Superb