a quick 2-night stay for...

Liked: location was great for us, we grabbed the Metro at the Springfield station just minutes away. Close to plenty of food choices. Rooms we're nice, being a Suites you've got your kitchen/living room section and your deperate bedroom/bath. They were clean and the staff was friendly, we unfortunately hit the weekend with 1 elevator bring down...so wait times were longer. But who should be in a hurry while staying in a hotel.
Disliked: Minor inconvienence with 1 elevator being broken....stuff happens no big deal of reason not to stay here. Hotels seem so dead after the pandemic, the bar area never had anyone in it. Again not their fault.

Exceptional

I loved that they let...

Liked: Breakfast was great I loved the options of a hot breakfast. One of the best orange juice, I ever had for a hotel it was fresh.
Disliked: I thought that they had a pool only to be told they had no pool for years. They still had a picture of the indoor pool when I booked the room with the thought it will be available. Also, no help with utilizing the printer, no computer to use had to use my phone and print which it did not work so I had to go to FedEx. Fix the pool and add the computers back with the ability to print it will be a 5.

met our needs

Liked: the staff was very helpful and friendly
Disliked: the property could use some updating and they only had one (partially broken) luggage cart.

Exceptional

Good

we?ve been staying here when...

Liked: location, large suite,breakfast
Disliked: we needed a blanket and the spare cover in the closet was stiff- was hoping for a softer blanket. Smelled a lot of tobacco smoke as well.

Good

Liked: Breakfast was okay but the usual boring selection. However the hot food was mostly cold. Butter could not melt on anything but the toast
Disliked: Parking

Very good