Homewood Suites By Hilton Springfield Guest Reviews
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0.8 miles from Springfield centre |
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Torian Tue, 30 January 2024
Exceptional
Aretha Sun, 28 January 2024
Superb
Ashley Sun, 28 January 2024
Superb
Liked: Space and comfort
Disliked: Breakfast quantity
Sandra Sat, 20 January 2024
Great Stay!
Liked: Loved my stay at the Homewood Suites. The queen suite was amazing, large and comfortable for me and my colleague. Walking distance to food. The best part was the staff, everyone was so friendly and helpful from the second I walked in the door. Breakfast was great and the best part was covered parking because it snowed while there! No cleaning off the car before heading to my work conference.
Disliked: There was a little bit of food on the fridge shelf, but not a big deal or something I would bring up to the staff.
Mary Thu, 28 December 2023
Superb
Liked: I stay here often because of safety, cleanliness and location
Maurice Sat, 23 December 2023
Good
Liked: All features were good
Disliked: The breakfast hrs could have been a little longer.
Khaled Mon, 18 December 2023
GOOD BUT SMOKE AND PARKING...
Liked: NICE HOTEL ........GOOD ROOM CLEAN
Disliked: NOISEY ELEVITOR......SMOKE SMELL INSIDE THE ROOM ,,, PARKING FEE
Elizabeth Sat, 2 December 2023
very convenient for my purposes
Liked: excellent parking facility.close to the malls
Disliked: would like to have had more caffeinated coffee in the room for the coffee machine. we called and the coffee was delivered pronto
Irfan Wed, 29 November 2023
Exceptional
Christian Fri, 17 November 2023
Ambigious payment scheme
Liked: The hotel was well situated--close to a mall area-- and the staff courteous and friendly.
Disliked: Booking.com blocked the full amount of my stay $1600 on my card. Then the hotel started to deduct additional funds against my card which amounted to over $3000 USD after may stay. There was confusion during my pervious stay a week prior when the night manager deducted my room charge three times and took about two weeks to fix. I'm still uncertain what I was owe have been repaid. Despite the nice friendly staff I will not return because of the terrible way they handled the payment-sorry sometimes don't cut it!