Homewood Suites by Hilton San Antonio Airport TX, San Antonio

Perfect Spot for my travel purpose to San Antonio, loved the room Set up

Liked: Good breakfast, super spacious room, Pool was a Bonus,
Disliked: In wall installed shower heads Not adjustable to personal height, seems to be a general thing in US hotels.

Not reliable for airport transportation

Liked: Size of room, convenience to airport
Disliked: The staff were not at all helpful. Our primary reason for selecting this property was the availability of an airport shuttle. We confirmed at check in that our party needed to leave at 4am and offered to take an earlier shuttle if needed. The front desk attendant did not provide any help, and just shrugged her shoulders at us. The 3:30 shuttle would not be able to fit us since others already scheduled that time. At 3:45am we were told the shuttle would be late as it was servicing other hotels. The staff member did not offer any assistance and we were left to scramble for an Uber. I would recommend staying elsewhere if you need reliable transportation to the airport. Communication from the staff was poor!

Not reliable for airport transportation

Liked: Size of room, convenience to airport
Disliked: The staff were not at all helpful. Our primary reason for selecting this property was the availability of an airport shuttle. We confirmed at check in that our party needed to leave at 4am and offered to take an earlier shuttle if needed. The front desk attendant did not provide any help, and just shrugged her shoulders at us. The 3:30 shuttle would not be able to fit us since others already scheduled that time. At 3:45am we were told the shuttle would be late as it was servicing other hotels. The staff member did not offer any assistance and we were left to scramble for an Uber. I would recommend staying elsewhere if you need reliable transportation to the airport. Communication from the staff was poor!