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Homewood Suites Nashville Vanderbilt eee - (855) 270-4339
Homewood Suites Nashville Vanderbilt, 2400 West End Avenue, Nashville, TN -(855) 270-4339
Area: Vanderbilt - Music Row - West End
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BOOK ONLINE OR CALL - (855) 270-4339
4.3
HOTEL RATING: 
EXCELLENT
4.3 out of 5 (423 Ratings)
2.1 miles from NASHVILLE centre
BOOK ONLINE OR CALL - (855) 270-4339
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Hotel Description
This Tennessee hotel is 1 mile from the Music City Center convention center and 2 miles from the Nashville Farmers Market. An indoor pool and free Wi-Fi are available to all guests. A cable TV and fully equipped kitchen are included in all rooms at this Nashville Vanderbilt Homewood Suites by Hilton. An iPod docking station desk and separate seating area are provided. Guests can check emails in the business center or break a sweat in the fitness center. Laundry facilities and a snack shop are available to all Homewood Suites by Hilton Nashville Vanderbilt guests as well. A replica of the Greek Parthenon built for the 1867 Centennial Exposition is 1 mile away. The property is also 9 miles from the Nashville Zoo at Grassmere.

Check-in time: 16:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Private check-in/check-out
` Shuttle service (free)
` Shared kitchen
` Wheelchair accessible
` On-site parking
` indoor pool
` kitchenware
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` taxi service
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Invoices
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` balcony/terrace
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Parking available (charges may apply)
` Shuttle service (charges may apply)
` Valet parking (charges may apply)

Homewood Suites Nashville Vanderbilt Guest Reviews

Overall Average Score: 
Excellent (4.3 out of 5)

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4.5

Wonderful - 4.5 out of 5

Martin Tue, 6 June 2023

Great

Liked: Wonderful, staff very friendly

3.5

Good - 3.5 out of 5

Donald Mon, 5 June 2023

Good

Liked: The facility was clean and convenient
Disliked: Issues with closed captioning on tv and ice maker that made noise all night. Both issues were reported but was promptly given attitude they were understaffed

1.5

Poor - 1.5 out of 5

Balint Fri, 2 June 2023

Good location and nice rooms,...

Liked: The location is really nice - close to downtown but not too close, right next to the centennial park. The room was spacious and clean, overall the amenities were really good.
Disliked: The hotel overcharged us by $600 for a two-night stay in two rooms. We booked both rooms through booking.com but when we got to the hotel, the receptionist told us that he can only see one room. He was very unapologetic and quite condescending, telling us "I'll see what I can do". He refused to even look at our booking, instead he was starting at his screen for about 10 minutes without acknowledging us and ended up saying that he found an extra room. He finished with "next time you should check your booking", even though we tried to show him exactly that so he can see this was clearly not our fault. He asked how many keys we want, we said three for each room, he gave us two and off we went. One of the most disappointing welcome in any hotel I've ever been to.The real surprise, however, was to find once we got back home, that the hotel overcharged us by $600. I wrote them several times but they ghosted me. I involved the customer service of booking.com, who - after looking at my bank statements making sure I was right - informed me that they initiated the refund, which can take up to 30 days. That has passed, and when I messaged customer service again, I just got an automated message requesting my bank statements again. We got ripped off by $600, we've been waiting for over a month to get it back, and neither the hotel, nor booking.com seems to be willing and able to resolve the issue.Beware that if you stay here, your actual stay might be pleasant (depending on who's at the reception desk when you arrive), but you might get ripped off and it will be very difficult to get your money back, if at all possible.

4.5

Wonderful - 4.5 out of 5

David Thu, 1 June 2023

very nice with lots of...

Liked: close proximity to downtown Nashville. nearby Centennial park

5

Exceptional - 5 out of 5

Darath Wed, 31 May 2023

Exceptional

Liked: I like how close it was to my Cancer Dr.
Disliked: The attitude of the woman who checked us in! I have never been talked to so rudely by a Hilton employee! She had no patience or cared to be helpful!

2

Disappointing - 2 out of 5

Monika Tue, 30 May 2023

Uncomfortable and disappointing.

Liked: Not much, the shuttle service lied about the times they were available. We ended up using uber.
Disliked: The beds are uncomfortable, the front desk clerk answered calls while checking us in, forgot about that we were Hilton honors members , didn't give us the HHM welcome bag, had to ask about it. The breakfast was variable and was cold.

2

Disappointing - 2 out of 5

Denise Mon, 29 May 2023

Will never stay there again

Disliked: you have to pay for parking, we were having issues with the elevator  as well as the light and fan did not work above the bed, there was a couple of people at the front desk that didn’t seem to care, and one of the two had a bad attitude 

5

Exceptional - 5 out of 5

Eddrick Mon, 29 May 2023

Exceptional

Liked: The property is minutes from downtown!
Disliked: Parking

4

Very Good - 4 out of 5

James Sun, 21 May 2023

Very good

Disliked: Management was terrible Nathan was terrible he did nothing to help anyone for the 3 hours I was watching

4.5

Wonderful - 4.5 out of 5

Stephanie Sat, 20 May 2023

Superb

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Homewood Suites Nashville Vanderbilt 2400 West End Avenue, Nashville, TN