I am very picky

Liked: The hotel was gorgeous; modern and well appointed. It was really nice to have a full breakfast from 7am-10:30 so you could sleep in; great night's sleep. Lovely little kitchen w/refrigerator, stove top, microwave.
Disliked: NO! I loved it all.

Lovely place to stay and...

Liked: Delicious and so much choice
Disliked: I wasn't there longer.

Good for the options (kitchen,...

Liked: Mahiki (not sure if his name is written correctly) was very cordial and nice during our check-in. Having some kitchen options in the room (refrigerator, etc) is great. Breakfast availability is also a positive point.
Disliked: Room cleaning: was just to replace the towels, make the bed and remove garbage?? .... some days, no new disposable cups. We realized that probably the floor was not swept some days (strends of hair still). One day we left around 11:30am and I asked if they could clean the room after I leave, but they did not. I had to ask the front desk to refil the shower gel, as they did not check it. During breakfast, was very very busy and there is no rules there. My suggestion is to have someone to keep some organization (a minimum is enough), so a 1-person can use the balcony, for example, and not the whole table for 4. There was a guy replacing the dishes that I think he needed to be 'appeared', as he was handling all dishes making a lot of noise.

It was an ok experience...

Liked: The location is very good and the facilities are nice. Breakfast was good but it was always packed and people had to seat in the lobby to eat. Go really early when there is not that many people around.
Disliked: NONE of the USB chargers in the lobby worked, they were missing and in very bad shape. GET AN ELECTRICIAN....In this day and age 99% of the people carry electronics, phones, computers, iPads, etc. and this is a service that has to be available, you are in NYC! Asked the staff and they said they couldn't do anything about it and send me to 7 11 to solve my issue...(??) , I find this completely unacceptable.

Very good

Exceptional

Great hotel very good location...

Liked: Everything was good. Clean hotel very kind and helpful staff. Location was very good will definitely be staying here again thank you
Disliked: I missed out on the upgrade of The room but it's ok I understand the were fully booked and really busy. A. Espresso ☕ machine would be great in the lounge area but it's all good

Exceptional

Superb

Good