Homewood Suites Grand Rapids Guest Reviews
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Lisa B, Garden City, visiting Orbit Room Grand Rapids Sun, 15 November 2015
Staff went above and beyond to make sure our stay was amazing. Room was worth the money. Very clean and we had a whole kitchen. Both bathrooms were very clean as well as the room as a whole. I would recommend this hotel to everyone. Thank you for a great stay!
Liked: Everything.
Disliked: None.
Joe, Holland, visiting Orbit Room Grand Rapids Sun, 17 May 2015
Liked: Excellent room; nice place to stay; close to an awesome venue.
Shari, Twin Lake, visiting Orbit Room Grand Rapids Tue, 14 April 2015
Roomy with all the necessities of home! Very clean and quiet.
Doug Thu, 12 May 2022
Staff was great. Hotel needs...
Liked: No breakfast
Disliked: Bugs in room. Dirty. No sheets or pillows for pull out bed. Wife forgot shoes and makeup bag. Manager informed us that ?lost and found? was a courtesy nothing that they must do!!
Donna Sun, 1 May 2022
Very good
Liked: Breakfast was good.
Carine Tue, 26 April 2022
Exceptional
Liked: Staff was really nice and friendly, particularly Dee at reception. Hotel was very clean. The room was spacious and the desk was convenient. The kitchen was well organized and I liked that everything had been put in the dishwasher so we were sure it was clean when we arrived.
Disliked: We did not have time for the pool, but I guess it will be nice when it reopens.
Zsa Tue, 26 April 2022
We ABSOLUTELY enjoyed our stay...
Liked: The breakfast was nice, however, like my husband and myself, we eat turkey sausage and turkey bacon. It would be nice to have turkey breakfast meat.
Disliked: N/A
Oneill Mon, 11 April 2022
Very good
Jeremy Mon, 4 April 2022
Passable
Liked: Breakfast buffet had a good mix of food for the family. Close proximity to things we wanted to do. All day coffee.
Disliked: Pool was closed for repairs and the backup pool next door was down most of the time. Kitchen supplies were inconsistent. Fireplace worked once but then wouldn't turn on again.
Kenyatta Sun, 3 April 2022
Exceptional
Kathy Thu, 31 March 2022
Good hotel with plenty of...
Liked: Room was very good size, hotel was easy to get to with ample parking. Close to everything we wanted to get to. Decor was nice and calming and breakfast selection was decent. Also enjoyed having 24/7 coffee available.
Disliked: Pool was closed for renovations which was sad because that?s one of the reasons we chose hotel. They did allow us to use hotel next doors pool but their hot tub was unavailable, and it wasn?t fun walking outside in freezing cold weather to go swimming. Room could have been cleaned better especially the kitchen area. Toaster had crumbs all over and stove had some weird substance in warmer drawer. Bedding was not available in room for the pull out sofa bed so we had to ask for it ( was delivered promptly)
Jill Wed, 30 March 2022
acceptable, only one night stay,...
Liked: easy to get to and close to restaurants cost was ok for the amount of room and what room consisted of.
Disliked: pool under construction gave us option to use sister hotel pool and that one was only 3 1/2-4 ft deep and hot tub was not working. hopefully once they finish their pool reconstruction it will be better. elevator is very small. $25 fee per night is placed on a hold on ur ccrd. even with prepayment so need to be prepared for that to occur when check in and it is released 3-5 days later.
Naperola Wed, 16 March 2022
Exceptional