Homewood Suites By Hilton Worcester Guest Reviews
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Stacey L, Sabattus, visiting Worcester Palladium Mon, 30 October 2023
Liked: The room was huge; any amenities you needed. Clean and welcoming. Breakfast was good too.
Mark, Spe, visiting Polar Park Worcester Mon, 31 July 2023
Check in and out was quick and easy. All the staff were extremely pleasant and helpful. My room was clean and well maintained. Plenty of parking.
Liked: The staff.
Disliked: I had absolutely no low points.
Jane Sat, 5 July 2025
Good
Anonymous Fri, 4 July 2025
Convenient and lovely in the...
Liked: Central location, huge room! Great breakfast! I’d defray here again!
Disliked: Everything was great!
Nicki Mon, 16 June 2025
Exceptional
Anonymous Sun, 15 June 2025
Well appointed & located, helpful...
Liked: It’s new, clean, well located.
Disliked: The Interstate is noisy. Next time I’ll request the other side.
Meghan Sun, 8 June 2025
Exceptional
Victoria Sat, 7 June 2025
Really liked everything alot except...
Liked: Breakfast was good
Disliked: Broken clock in our room made it difficult to sleep.
Anonymous Sat, 7 June 2025
It was ok
Liked: The room
Disliked: Toilet bowl too small n blanket scratches
Lyle Sat, 31 May 2025
A very pleasant, comfortable stay.
Liked: Since we were just spending one night, the location was perfect for us. The studio was very comfortable and had many amenities. We were pleased to find a clean, efficient laundry room.
Nicole Sun, 25 May 2025
We were there to stay...
Liked: The lobby was clean and the breakfast was great. The room was spacious
Disliked: I think the shower could be updated
Abhijit Fri, 23 May 2025
Disappointing
Liked: Location , free parking , generally clean rooms.
Disliked: Last time we stayed was 4 years back (Aug 2021) and the staff and manager were extremely friendly and always willing to help. This time around we found the staff very impersonal and cold. Room cleaning is now every other day . Request to clean the room the next day of our arrival was ignored - saying not guaranteed. However, on the day of our cleaning, the staff left a note saying there was pet/personal belongings and hence they did not clean. We had no pets. If this is a policy then the policy should be clearly communicated at Check in. So effectively while we stayed 5 nights (17May -21 May) , the room actually was never cleaned in between. Either you are short staffed, or your staff has found a way to reduce workload - either ways not fair to paying customers. Finally, we found rotten apples (multiple) in the fruit basket for breakfast. Quality control is clearly not a priority.