Homewood Suites by Hilton West Palm Beach Guest Reviews
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Write a review
Finn Mon, 22 February 2021
Our stay
Liked: Liked the keyless entry.
Disliked: There should have been an extra roll of toilet paper in the bathroom. There was only what was in the holder.The spreads were not made for king beds. They were too short on the sides. Like they were for queen beds. Couldn?t ever figure out how they were supposed to be.Silverware should be checked each cleaning. We had 1 teaspoon and one tablespoon. 4 forks and knives.There was no sponge or dishrag to clean dishes. Only a dish towel.
Sasha Tue, 16 February 2021
Poor
Disliked: A staff member opened our room doors when we weren't there. We were gone all day and came back and our 2 room doors were wide open. Hotel manager has yet to respond to questions of happened. As we were checking out, a metal rod almost fell on us from the ceiling.
Sonnel Tue, 16 February 2021
Pleasant
Wildaud Fri, 12 February 2021
Great place to stay while...
Liked: Everything
Disliked: n/a
Anonymous Thu, 4 February 2021
Exceptional
Disliked: No breakfast
Brooke Mon, 1 February 2021
Worth the money !
Liked: All the staff were very nice and accommodating, even through Covid-19 restrictions. The room was definitely worth the money and the location is prime.
Disliked: Only bad thing to say is there were a couple of stains on the wall in the bedroom.
Kay Mon, 1 February 2021
Passable
Liked: Staff was plesent
Disliked: Furniture was all ripped up and stains on walls...not enough garbage bags, paper towels or toilet paper in room just one each
Christina Fri, 29 January 2021
Very good
Tonia Thu, 7 January 2021
Liked: This hotel was close to everything we wanted to do. The beaches and malls are close. The heated pool was open so we could swim. They offered a modified breakfast of cereal and muffins which was good enough to start the day with.
Disliked: The battery to our key system on the door went dead and it took them 30 minutes to get the door open to replace the battery. It wasn't a big deal though. Batteries go dead.
Yelena Sat, 2 January 2021
Horrible
Disliked: Absolutely horrific hotel the housekeeper doesn?t clean at all and I stay here for two weeks all she does is give you towels and just sits around pretending like she?s cleaning when I come back the room is completely dirty nothing is cleaned nothing is replenished when I complain to the supervisor James G he was extremely rude instead of screaming at me will never recommend this hotel it?s horrific.