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AustraliaHomewood Suites by Hilton West Des Moines/SW Mall Area Guest Reviews
Overall Average Score:
Excellent (4.3 out of 5)
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| 2.2 miles from West Des Moines centre |
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Amy Mon, 1 April 2024
Very good
Dawn Thu, 28 March 2024
Great stay as usual
Liked: Clean, convenient and pleasant employees
Chambers Thu, 29 February 2024
Exceptional
Velasquez Mon, 26 February 2024
Exceptional
Emily Thu, 25 January 2024
Would stay here again on...
Liked: Staff was pleasant and helpful. Pool was great, room was clean and spacious for our large family.
Mccullough Tue, 2 January 2024
Exceptional
Sharon Mon, 1 January 2024
Exceptional
Liked: Clean and great breakfast
Tia Thu, 14 December 2023
Exceptional
Monthakanti Thu, 16 November 2023
Superb
Liked: Staff so friendly and helpful, breakfast excellent warm and variety they change menu in couple day. The bed so comfortable. Facility in room so convenient. Location is brilliant next to Walmart, Restaurant and close to shopping center
Disliked: Some family are stay in weekend and kids are running and make noise which the room not have noise cancellation.
Sarah Wed, 1 November 2023
Bad
Liked: I wouldn't know.
Disliked: Paid, waited several hours in parking lot because receptionist couldn't figure system out. Ended up sleeping in my car because she was supposed to call when she figured it out. She never called. I called her and she said computer was running its nightly audit or something and would call when it was done. Waited in parking lot again. Still didn't call and I was too exhausted to drive anywhere else. Unacceptable.
