Exceptional

It was fine, but the...

Liked: The breakfast was great! And the common area was very clean! Loved the outdoor space and access to it made it easy to enjoy.
Disliked: We waited an hour to check-in. There was one woman, who upon check-in, asked me to sit back down and wait, and to "come back up later" while everyone else was signing their check-in forms and paying. I don't know why this was completely different for me... I waited 20 minutes and then went up to another employee who had me fully check-in. They seemed to be understaffed in the housekeeping department, but no one at the desk was giving clear instructions, or calling names. It was left up to the patron to ask and re-ask if their room was ready.

Exceptional

Liked: The room was excellent equiped with everything you possibly need.
Disliked: The bed was a bit uncomfortable

see above

Liked: Appreciate the hot breakfast and the the preparation staff. The air conditioning in our suite was not working properly so we froze the first night of three. Tech attended to it as a temporary fix. He identified the problem and would arrange a more permanent repair. The tub and shower area could use some attention and the sofa could use a shampoo. Regardless we were mostly comfortable and have and will stay again.
Disliked: see above

The property was great, the...

Liked: The room was nicer than I expected. The breakfast was better than I expected.
Disliked: They lost my reservation. check in wasn't all that easy.They said my credit card wasn't valid.Booking.com didn't book my room under my name.lots of little annoying things.

Poor

Superb

Superb

Superb

Liked: Beds were very comfortable. Staff was super friendly and helpful. Good wifi. I had no issues connecting to video meetings for work.
Disliked: Would like more variety at breakfast. Fresh cut fruit, cheese.