Homewood Suites By Hilton Waco Guest Reviews
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2.7 miles from Woodway centre |
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Eileen Mon, 15 April 2024
Disappointing
Liked: Location
Disliked: Hair in shower drain - not cleaned. TV did not work. Staff said new TVs put in and could not help us as did know how they work. Not helpful in locating lost jacket. Multiple phone calls with no response from housekeeping
Sylvia Thu, 11 April 2024
EXCEPTIONAL!!!
Liked: Extra clean and comfortable
Disliked: Loved everything
Sylvia Thu, 11 April 2024
EXCEPTIONAL!!!
Liked: Extra clean and comfortable
Disliked: Loved everything
Dennis Tue, 2 April 2024
Exceptional
Dennis Tue, 2 April 2024
Superb
Jennifer Thu, 28 March 2024
Exceptional
Jennifer Wed, 27 March 2024
Perfect
Sunny Mon, 25 March 2024
We were there for a funeral and our need was met, but I I think well look for somewhere else the next time were in tow
Liked: The front desk was very helpful and the breakfast was phenomenal
Disliked: So, we generally love staying at Homewood Suites. I was pretty disappointed in this one though. The rooms were much smaller than most Homewood suites with only a pull out couch in addition to the King Bed. We had to request a roll away, which was extremely uncomfortable. The mattress felt like it was 20 years old with worn out springs. We asked for additional pillows and were told they werent available. While I was taking a shower, the shower curtain literally fell down! Im also not a fan of this trend of for your convenience, we only clean the room every other day.. My convenience?? It is not convenient to sleep in a dirty room! I still pay the same rate, so no, its not my convenience, its your pocket book and we all know it! Its sad to see the price of the hotel arena has lost pride in their industry. Start cleaning rooms EVERY DAY! Thats what we are paying for!!
Sunny Mon, 25 March 2024
We were there for a...
Liked: The front desk was very helpful and the breakfast was phenomenal
Disliked: So, we generally love staying at Homewood Suites. I was pretty disappointed in this one though. The rooms were much smaller than most Homewood suites with only a pull out couch in addition to the King Bed. We had to request a roll away, which was extremely uncomfortable. The mattress felt like it was 20 years old with worn out springs. We asked for additional pillows and were told they weren’t available. While I was taking a shower, the shower curtain literally fell down! I’m also not a fan of this trend of “for your convenience, we only clean the room every other day”.. My convenience?? It is not convenient to sleep in a dirty room! I still pay the same rate, so no, it’s not my convenience, it’s your pocket book and we all know it! It’s sad to see the price of the hotel arena has lost pride in their industry. Start cleaning rooms EVERY DAY! That’s what we are paying for!!
Randy Wed, 27 December 2023
Superb
Liked: Everything. did not do breakfast.
Disliked: Rainy weather sucked