Homewood Suites By Hilton Tucson/St. Philip's Plaza University, Tucson

5

Exceptional - 5.0 out of 5

Chris Thu, 11 April 2024

Exceptional

Superb

I would stay here again,...

Liked: Breakfast was good. Location was excellent next to bike path and plaza was nice to experience.
Disliked: Bathroom seemed a bit rundown, but linens and bath accessories were nice.

Great location

Liked: Location
Disliked: Water coming thru ceiling. Uncomfortable furniture. Booking .com prevents us from getting a refund. That’s a mistake that we won’t make again. We checked out one day early.

Very good

Good

Comfortable got the job done.

Liked: Liked the Lobby. Front staff was pleasant. The courtyard looked fun.
Disliked: Breakfast didn't have any dietary restricted foods. The room was nice but the lights need instructions.

We really like the location,...

Liked: We were there two years ago, and so we requested the same corner room we had before. The space is nice, but it was not as clean as it should have been. The beds were neat and there were plenty of towels. The shower caulking was dirty with bacteria and needed replacing. We had to call maintenance to get a clock and lightbulbs. He was very friendly. The place needed a deep cleaning.
Disliked: More deep cleaning. More vacuuming in the halls. More cleaning of the pool and hot tub.

Nice size room in nice...

Liked: Room size, location, staff
Disliked: Higher price

Just what we needed. Some...

Liked: Location was perfect. Amenities, restaurants, grocery stores are within walking distance. Loved the fact we had a full size refrigerator and a kitchenette so we could store leftovers for a late night snack. we have kids so they’re hungry 24/7. Happy hour was such a nice surprise and breakfast, although simple, was exactly what we needed to start the day. Our kids used the pool multiple times a day and they were grateful it was heated. We were hesitant about the restaurant being so close, but the noise was nonexistent. I didn’t hear a thing. Reception was nice and welcoming. The rest of the staff were equally friendly and accommodating. We were very happy during our stay.
Disliked: The room had somewhat of a musty smell that never really went away. When we unfolded the couch bed, there were used linens from the previous occupant and a shirt that wasn’t ours.