Exceptional

Superb

Comfortable

Liked: Hotel is clean and comfortable. Location suited my purpose. Breakfast was varied however week day hours could be a little longer catering to families
Disliked: Room location was too far from elevator however we were told those were the only adjoining rooms available at the time

Short

Liked: It was clean and cozy. Convenient location
Disliked: The pillows and bedding was a bit old

Exceptional

Exceptional

Liked: Staff very helpful and friendly...

Usually awesome - last trip....not...

Liked: I love this hotel and stay a few times a year for work, anywhere from a couple of days to a week. I have never been disappointed (until this last trip). Staff are amazing and the breakfast/social hour are a bonus. Rooms are a great size and having the kitchen is so great. It's very quiet and close to where I need to go. I usually don't even look at other hotels and just book here.
Disliked: Usually it is so clean, I have never had an issue until my last stay. It was disgusting. The toilet and shower were very dirty (I won't give the details), dishes in the cupboard still had food on them and I couldn't even touch the buttons on the remote - something thick and crusty around the buttons. I did email to let them know -and I am hoping this was just a one time thing because I really do like it there and need to go back to this area a few more times. Even after the room clean the next morning it was dirty and they didn't refill my shampoo or lotion and I found my facecloths on the back of the toilet.

Exceptional

Passable