Homewood Suites By Hilton Ajax

Exceptional

Spacious and clean rooms. But...

Liked: Our request to room next door to our family was granted.
Disliked: breakfast, especially since it was bagged I couldn't believe that your staff was not willing to budge. No offer of fruit, juice, bagel, muffins...nothing! That was such a disappointment and a poor reflection of your hotel and hotel staff.The mattresses aren't comfortable. No blackout curtainsThe sink/vanity outside of the bathroom is unsanitary and an inconvenience to the other guests in the room while they sleep.

For the one night it...

Liked: I was shocked to see it under construction. There was no mention of that when I booked.
Disliked: It was under construction and there was a bag breakfast offered.

Needs improvement

Liked: Room was nice could of been cleaner
Disliked: Wasn't told the whole lobby was under construction when booking. It was a total renovation job. Also wish the bathroom was separated more dink shower toilet in one closed door area

Very good

Good value for money!

Liked: The rate was good and the hotel was decent enough with construction work going around. Parking was free too and breakfast. We were also upgraded to a larger room upon arrival, which was nice.
Disliked: The noise was too loud throughout the night with the Hwy next to the hotel. Noise proofing on windows would help get a good night's sleep. Also, there was no option to blackout the room with heavy curtains as the slider does not go all the way to the middle.

I expected so much more...

Liked: Staff was friendly.
Disliked: Right beside busiest freeway in the country. Noisy all night. Breakfast bar was picked clean at 7am with few people there. Room decor was spartan and cold. Bathroom mirror was broken.

Superb

Will Visit again

Liked: Clean, they let you take breakfast to the rooms for kids
Disliked: Location , staff