Homewood Suites By Hilton Memphis-Hacks Cross Guest Reviews
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Anonymous Tue, 8 July 2025
Disappointing
Michelle Mon, 7 July 2025
Exceptional
Brown Wed, 2 July 2025
Exceptional
Anonymous Mon, 16 June 2025
Staff was not.willing to accommodate....
Liked: Air conditioner broken and it was 88°
Disliked: They didn't help make us comfortable
Black Sun, 15 June 2025
DO NOT STAY HERE!!! YOU...
Liked: Nothing. I was about to see about cancelling and going somewhere else.
Disliked: The hotel looked, smelled, felt dirty just walking in to the reception area.it was confirmed when I got into the room. The a/c wasn't cooling, the linens where obviously not changed because they had wrinkles and had soiled spots on it. There were also stains on the countertops.I complained to the front desk and they put us in a different room. The a/c was better but again there were linens that had not been changed because they were wrinkled, carpet looked old and the whole hotel smelled like a fast food restaurant. It smelled like fried chicken.Very disappointed with Homewood Suites, I have stayed at many Homewood Suites and this was worse than a Motel 6.
Anonymous Sun, 15 June 2025
Passable
Ronald Sun, 15 June 2025
Disappointing
Darlene Tue, 27 May 2025
Very good
Anonymous Tue, 27 May 2025
I will never stay here...
Liked: The best thing about the stay was the check out
Disliked: We booked this hotel for the kitchen just to get there and it didn’t work, also we couldn’t get towels when needed no one would answer the phones the sink was stopped up in the bathroom and kitchen. It was just terrible
Lakesha Mon, 26 May 2025
Mediocre probably won’t stay again...
Liked: Location and it was nice and clean staff was helpful and friendly
Disliked: The breakfast was 1/10 horrible I’ve never seen oatmeal that had water floating on top like soup and the grits were way undercooked and gritty hard…the eggs was watery too…only thing was fresh was muffins and coffee unfortunately…