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Homewood Suites By Hilton Memphis-Hacks Cross

eee - (888) 323-5826
Homewood Suites By Hilton Memphis-Hacks Cross, 3583 Hacks Cross Road, Memphis, TN -(888) 323-5826
Area: Southwind
(Map)
3.7
HOTEL RATING: 
GOOD
3.7 out of 5 (525 Ratings)
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Hotel Description
Featuring barbecue facilities, Homewood Suites by Hilton Southwind - Hacks Cross is located in Memphis in the Tennessee region, 14 miles from Graceland and 16 miles from Stax Museum of American Soul Music. This 3-star hotel offers a 24-hour front desk and luggage storage space. The hotel provides an outdoor swimming pool, fitness center and a shared kitchen. Guest rooms at the hotel are equipped with a TV and a kitchen. All guest rooms at Homewood Suites by Hilton Southwind - Hacks Cross include air conditioning and a desk. The accommodation offers a buffet or Full English/Irish breakfast. Brown Park is 17 miles from Homewood Suites by Hilton Southwind - Hacks Cross, while Memphis Rock 'n' Soul Museum is 18 miles away. Memphis International Airport is 10 miles from the property.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` BBQ facilities
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` kitchenware
` 24-hour security
` Designated Smoking Area
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` gift/souvenir shop
` taxi service
` Shops on site
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Ticket services
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Tennis court & equipment
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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Homewood Suites By Hilton Memphis-Hacks Cross Guest Reviews

Overall Average Score: 
Good (3.7 out of 5)

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2

Disappointing - 2.0 out of 5

Anonymous Tue, 8 July 2025

Disappointing

5

Exceptional - 5.0 out of 5

Michelle Mon, 7 July 2025

Exceptional

5

Exceptional - 5.0 out of 5

Brown Wed, 2 July 2025

Exceptional

1.5

Poor - 1.5 out of 5

Anonymous Mon, 16 June 2025

Staff was not.willing to accommodate....

Liked: Air conditioner broken and it was 88°
Disliked: They didn't help make us comfortable

0.5

Poor - 0.5 out of 5

Black Sun, 15 June 2025

DO NOT STAY HERE!!! YOU...

Liked: Nothing. I was about to see about cancelling and going somewhere else.
Disliked: The hotel looked, smelled, felt dirty just walking in to the reception area.it was confirmed when I got into the room. The a/c wasn't cooling, the linens where obviously not changed because they had wrinkles and had soiled spots on it. There were also stains on the countertops.I complained to the front desk and they put us in a different room. The a/c was better but again there were linens that had not been changed because they were wrinkled, carpet looked old and the whole hotel smelled like a fast food restaurant. It smelled like fried chicken.Very disappointed with Homewood Suites, I have stayed at many Homewood Suites and this was worse than a Motel 6.

2.5

Fair - 2.5 out of 5

Anonymous Sun, 15 June 2025

Passable

2

Disappointing - 2.0 out of 5

Ronald Sun, 15 June 2025

Disappointing

4

Very Good - 4.0 out of 5

Darlene Tue, 27 May 2025

Very good

0.5

Poor - 0.5 out of 5

Anonymous Tue, 27 May 2025

I will never stay here...

Liked: The best thing about the stay was the check out
Disliked: We booked this hotel for the kitchen just to get there and it didn’t work, also we couldn’t get towels when needed no one would answer the phones the sink was stopped up in the bathroom and kitchen. It was just terrible

3.5

Good - 3.5 out of 5

Lakesha Mon, 26 May 2025

Mediocre probably won’t stay again...

Liked: Location and it was nice and clean staff was helpful and friendly
Disliked: The breakfast was 1/10 horrible I’ve never seen oatmeal that had water floating on top like soup and the grits were way undercooked and gritty hard…the eggs was watery too…only thing was fresh was muffins and coffee unfortunately…

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Homewood Suites By Hilton Memphis-Hacks Cross 3583 Hacks Cross Road, Memphis, TN
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