Comfortable and pleasant

Liked: It was close to the college. The hotel, room and dining room were clean. The staff was helpful and friendly
Disliked: ?

pricey,but good

Liked: Great location Very friendly staff we had forgotten our food in the refrigerator.I called after we got home home and spoke with Shawana at the front desk,she went above and beyond to make sure I could come back and pick it up!
Disliked: $150 incidental fee (really!!)

Exceptional

Ick.

Liked: The Bfast was Ok.
Disliked: My bathroom was disgusting. The shower was moldy and someone else’s dark long hair was all over. I took pictures and showed the front desk. They offered me a wine to make up for it. No.. how about some money off my stay. The elevator was broken. I was on the third floor and I have rheumatoid arthritis and is hard for me to walk flights of stairs. I was very displeased. The lobby was hot as heck.

Frustrating

Disliked: The communal/breakfast area was very warm/hot; staff said they “couldn’t turn on the ceiling fans”The tables were not wiped down between diners Food was not replenishedNever enough towels for all in room; called for more towels and no one ever came.. had to go get them myselfFuse blew in kitchen; front desk didn’t know where breaker box wasCarpet under window was wet

Excellent. We will definitely stay...

Liked: Great location, easy access, lots of parking, nice views. Rooms very clean and quiet, suite was well appointed. Beds comfortable, good toiletries. Breakfasts were excellent - lots of choices, different menu each day. Kim was in charge of breakfast and the kitchen - she was very friendly, kept the buffet well-stocked and very clean. All the staff were very friendly and accommodating. Everyone had a smile and all we’re willing to help out. Shawana was very nice at check-in and went above and beyond to help my daughter with her reservation and check-in. It was very nice to have a good restaurant right next door.
Disliked: Some of the furnishings and carpets are a bit worn and tired, but everything is exceptionally clean.

Superb

Tom Gibson was great.

Liked: Tom Gibson was fantastic. He went over the top to correct my reservation involving Booking.com. I am totally thankful.

Very good