Friendly staff, especially the bartenders; room was very clean. Excellent experience. Will stay again!

Bad

Liked: the breakfast
Disliked: everything else was bad you can hear everything in the hall way and the room next door. the fire detector was going of every 60 seconds no one went to check it. the floor mat in the shower was wet made me think they did not replace and just folded the dirty towels

The stay would of been...

Liked: location
Disliked: water kept turning off during showering, we had six people. one day water was turned off for the whole building.

Very good

I will never go there...

Liked: Nothing.
Disliked: The worst customer service ever. This hotelmust not be under the name of Hilton. I stayed here 3 nights, upon arrival we noticed that the couch is broken and there is no way of opening it, after trying to call them thousan times(nobody was answering the phone during daytime at the desk), I went to desk and notified them, somebody came and checked the couch confirmed that its broken and told us that they would move is to another room, I am still waiting for their call, nobody called me nobody paid any attention to it even if I was reminding them 10 times a day. Dirty room, dust everywhere.

Exceptional

Exceptional

Exceptional

Liked: I liked the location and that breakfast was included with the stay. The breakfast was great every day as well.

Exceptional

Liked: really close to little italy
Disliked: bedspread and comforter were dirty from previous guest

Superb