Friendly staff, especially the bartenders; room was very clean. Excellent experience. Will stay again!

Check in attendant was a...

Liked: -Location - outdoor amenities-breakfast-friendly and helpful valet attendants- friendly hard working food service staff
Disliked: Unable to check out from my roomNo ice machine availableSlow check in / dismissive checkin attendant My Check in attendant?s name was April. She moved very slowly ( 4 people in line behind me were checked in and received their room before me)She was dismissive of my questions about handicapped accessible options and overall made me feel like very uncomfortable.She needs to work on her disposition especially when handling visitors with disabilities .After she checked me in I had to revisit the front desk a second time to gain helpful hotel information she failed to share with me while checking me in ( info like the location of the pool, breakfast hours and location, and other available hotel amenities)Despite her lack on customer service, I had a great stay once I spoke to one of her colleagues who was able to better assist me.

nice, clean hotel in a...

Liked: the whole property was nice, the room was big enough for two adults and 4 kids. the room was clean, the beds were nice and clean. the location of the hotel was very...very nice. the complimentary breakfast was good....(i was expecting fresh scramble eggs...but the breakfast they offered was good enough).
Disliked: i did not like the swimming pool hours were very short, i was expecting that a nice hotel would have enough parking spaces but this one made us pay parking about a couple of blocks away and if you wanted to park in the hotel you would have to pay extra money using their valet parking, but did not even had valet parking that night because the hotel parking was full.

Exceptional

They changed us for two...

Liked: Only had breakfast four days. There was no coffee nor food. We were told breakfast was included

Very good

Liked: It was ok
Disliked: Bar bigger pool

Disappointing

Liked: The location at the Bayside , close to San Diego attractions and little Italy .
Disliked: The worst customer service not friendly at all , once I asked the front desk for an amount of money that was charged on my credit card , every one in the reception knows what we were talking , house keeping did not do what they are supposed to do , room remains unclean . The sink is at the center of the room everyone can hear and see you washing. The air conditioner has a very loud voice that never stops and you can hear the next room clearly . Didn't like it and will Never come back .

Exceptional

Liked: Location, parking, and staff. Be
Disliked: Everything was great.

Superb

Liked: Great location.
Disliked: Nothing. COVID is stopping housekeeping but it?s not the end of the world you just ask if you need anything.

Superb

Liked: Great hotel, clean, bed linen fresh and very comfortable mattress and pillow. I liked everything very much.