Homewood Suites By Hilton Sacramento-North Natomas Ca

A very pleasant and comfortable...

Liked: Breakfast was very good and the location is also good.
Disliked: Liked everything.

Exceptional

overall is Good!

Recommended and pretty close to...

Liked: Facilities were excellent and upgraded (with construction still in-progress).
Disliked: Breakfast was not satisfying in terms of choices available for folks with diabetes issue..

A comfortable stay overall, though...

Liked: I really enjoyed my stay—comfortable, apartment-style accommodations truly made it feel like a home away from home. I appreciated having a separate living space and the ability to cook meals with the built-in stove. Daily breakfast was a plus, though I would have liked more non-pork meat options. While the room was mostly clean, a more detailed wipe-down of floors and counters would’ve helped. The construction was manageable overall, though paint fumes and drilling were noticeable toward the end. Despite that, I’d gladly stay here again.Ask ChatGPT
Disliked: The hospitality from staff was noticeably lacking. Outside of check-in and check-out, most staff did not acknowledge guests with a greeting, smile, or even eye contact. Several times I greeted staff and was either ignored or met with a disengaged response. The general manager did offer a warm hello each time we interacted, but both times it was quickly followed by a comment about having a tough or frustrating day. While I don’t want to take away from anyone’s humanity, consistently sharing that with a guest—even in brief interactions—starts to feel heavy and uncomfortable, especially in a hospitality setting where guests are hoping to feel at ease during their stay.Ask ChatGPT

Very good

Liked: Hotel is pet-friendly, staff was fantastic (let me use their personal fan during our stay) and was accommodating to our need for extra pillow cases. Check-out is later than most hotels (12pm) which let us enjoy our check-out day instead of being stressed about the time. Hot breakfast buffet included is definitely a plus.
Disliked: TV guide does not work but it wasn't important enough for us to mention it to staff. Bathroom doesn't have an exhaust vent so you need to leave the door open to air out the bathroom which is inconvenient and has potential to stink up the whole room. There is something that looks like a vent but it doesn't function. I stayed in another room in the past with the same issue.

Big, clean and comfortable.

Liked: The room was large and very clean. The air conditioner was great and we loved the kitchen and living room area in the room. The bed was comfortable and everything looked brand new.
Disliked: The shower sliding glass door wouldn't stay closed. It was like there was an incline with the shower door and it kept sliding open during the shower. We had to stop it with a rag. The kitchen supplies were lacking, not a lot of utensils or dishes.

Awesome

Exceptional