Homewood Suites By Hilton Rochester/Henrietta Guest Reviews
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5.8 miles from Rochester centre |
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Deborah Sun, 24 March 2024
Clean and adequate.
Liked: The hotel was clean, people were friendly, breakfast was ok. The room was good and was perfect to take care of my daughter who was recovering from surgery.
Disliked: Kitchen - Dishes were in the dishwasher. Took me some time to figure that out. I had several spoons but no spatula. I had to go buy one. Room service never happened. I had to go get towels at the front desk. I had to find housekeeping to get some coffee pods for the coffee pot. It would be great to have the room "freshened up" each day.
Johnson Sun, 17 March 2024
Superb
Joel Sat, 9 March 2024
Very good accommodation
Liked: Room was spacious and clean
Jennifer Sat, 24 February 2024
Family girls trip=success, thanks to...
Liked: Friendly staff, clean rooms, smelled nice, extra attention to detail, kids loved the pool and breakfast!
Disliked: Ran out of pool towels a lot, and the pool deck needed a little more cleaning.
Tera Mon, 19 February 2024
Good
Tera Sat, 3 February 2024
Comfortable but I probably wouldn’t...
Liked: Good location. Lots of room in the king suites. The breakfast is very nice. Beds are comfortable.
Disliked: The facilities look new but the rest of the hotel is outdated starting with the elevator. It’s very small. The doors to get in the hotel are not automatic so make sure you have a free hand when your bringing stuff in. The pillows on the beds need to be changed out. They are flat and uncomfortable. They also put a $250 hold on your card when you check in which is the same price I paid for 2 nights which I thought was a bit excessive.
Kevin Sat, 3 February 2024
Exceptional
Cope Wed, 24 January 2024
Very good
Verified Hotel Guest Wed, 17 January 2024
Liked: Very accessible from the interstate
Disliked: The fan in the bedroom was on and the dial was stripped from the stem meaning I couldnt turn the fan off. There wasnt anyone available to fix it and when I requested a different room they said there wasnt on due to the hotel being completely booked.
Tony Wed, 17 January 2024
Liked: Nive and large room, professional staff, clean building.