Homewood Suites By Hilton Rochester/Henrietta

The staff was very friendly...

Liked: The staff was very nice
Disliked: Rooms were not clean No extra towels Pool was dirty Garbage thrown near the elevator

Superb

Passable

Liked: Friendly staff. Decent breakfast, comfortable bed, good location. Gym was ok.
Disliked: Rooms were quite small. Small bathroom. Outdated decor, and old cable only Tv. Fridge, microwave, mirrors, etc were dirty. Small pool. No hot tub.

Very good

Liked: bed and pillows super comfy

Overall good.

Liked: Location, room size
Disliked: Was 9:30 am they run out of breakfast food. Room sign if previous leak in ceiling and bit of mold.

Pleasant

Meh! Disappointed

Disliked: Called the day before to make sure the pool was operational only to find it was not. Guests were recommended to go to adjacent property. This did not seem to be a levels issue but rather something more dire. Had I known I would have booked a different property.

Disappointed

Disliked: Room wasn't that clean,someone pooped in the pool

Good