Homewood Suites by Hilton Richmond-Downtown Guest Reviews
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|0.3 miles from Richmond centre|
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Yun Fri, 19 November 2021
Bradley Sun, 7 November 2021
The City of Lights
Liked: Everything else was nice, room was extremely impressive for downtown Richmond. Super clean, perfect for the city, staff was nice Kabana bar was sweet. Elevator little tricky but worked quickly for being modern. We definitely would go back.
Disliked: New employee was confused were I was staying since its 2 hotels in one building.
Guillaume Fri, 22 October 2021
We were expeting a better...
Liked: There are some good points: the hotel is in the heart of Richmond downtown, and the breakfast was great!
Disliked: For the price we expected a better hotel!The air conditionning was too noisy, we had to switch it off. Some handles of the furnitures were broken.The parking lot (not included in the price of the room, 15$ per night) isn't easy.
Rozlan Thu, 21 October 2021
Shelley Mon, 11 October 2021
Disliked: There were handprints all over refrigerator which told us it had not been wiped down and dishwasher was full of clean dishes - the cabinets were empty. And in order to keep living area cool enough, the bedroom was Freezing and noisy! Otherwise we were happy.
Dexter Mon, 4 October 2021
Liked: Great customer service by desk agent
Disliked: Room was dirty , could not sleep in bed
Jazmin Mon, 4 October 2021
Latoya Thu, 16 September 2021
Kobe Thu, 2 September 2021
Erica Sun, 1 August 2021
My birthday was a bust...
Liked: The property seemed up to date but something is wrong with the system .. upon check in I was given an occupied room and the room I was reassigned to the door was cracked open upon entry. With Covid concerns this was just unacceptable. Halfway through the night I tried to enter my room only to have the key stopped working. Also no one was there to fix it for over 1.5 hours ??? So now I?m locked out.
Disliked: Staff was no where to be found