Homewood Suites By Hilton Reno Guest Reviews
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|7.0 miles from Reno centre|
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Charvelle Sun, 12 May 2019
Liked: The whole hotel is clean down to every little corner. Our room was big, well lit great layout for not bumping into each other and my husband and I were traveling with our two kids and my grandma. Pull out bed was comfy and clean. The bathrooms down stairs and 1 elevator was being remodeled and that was clearly communicated at the beginning of the stay.
Disliked: Everything was great.
Carol Sun, 7 April 2019
Disliked: I wanted to cancel 1 night but was past the deadline I would prefer to deal directly with the hotel
Aaron Thu, 4 April 2019
Liked: Staff was awesome
Disliked: AC was somewhat hard to regulate
Jeremy Tue, 5 February 2019
Anonymous Tue, 1 January 2019
inconvince to wait so long
Liked: breakfast and happy hour
Disliked: had to wait over 2+ hours for a check in that is already pretty late. front desk staff unavailable, and never any towels in pool area
M Sat, 29 December 2018
Liked: Breakfeast, size of room,
Disliked: My hotel entry cards didn?t work one day
Gregory Fri, 28 December 2018
Great Value for Families
Liked: We were surprised to find a free light dinner when we arrived. It was great for our big family (we have five kids)
Disliked: The matress didn't suit my preference, but it was very clean.
Visitor Thu, 22 November 2018
Liked: King bed and sofa were comfortable.location is good
Disliked: Breakfast. The crib for the baby was very old and broken , I?ve asked to change it, but was told that they have none. the staff fixed it, but it collapsed in the middle of the night and the child was screaming, waking up everyone in our room and I think in the next room as well. We had no sleep after that, as I had to carry her for 2 hours to make her calm down. Asked to change it in the morning but no response.. The carpet in the room had holes on the edges.
Bo Mon, 19 November 2018
Sam Fri, 16 November 2018
Worst hotel suite I have...
Liked: Nothing it is misrepresented in photos and descriptions online.
Disliked: Noisy, old, rude staff, unaccomadating to families, stained carpet, hot water takes 5 min to get hot, difficult to get to, not a full kitchen more like a kitchenette.