Homewood Suites By Hilton Raleigh-Crabtree Valley Guest Reviews
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Sharonda Sat, 3 May 2025
Exceptional
Ilene Fri, 2 May 2025
Nice hotel and staff but...
Liked: Suite size, breakfast, patio/garden
Disliked: Pool closed, unattractive view of closed pool, needs update, hall carpet old and stained, bath tub needs replaced, some rusty fixtures. Just old but clean.
Karin Tue, 22 April 2025
Bad breakfast service and customer...
Liked: Spacious one bedroom unit.
Disliked: The breakfast selection was very limited for a Homewood Suites hotel. The first morning 4/17 there were no sausages and the rude lady working there said that there were more in the oven but they never appeared. There was also no yogurt and the orange juice was diluted.The coffee was so bad I couldn’t even drink it.I got a text from someone named Thomas asking how our stay at the hotel was going and I wrote about the bad experience with the breakfast and that we had immediately regretted staying at this hotel for 4 nights.There was never a response to this!!! How bad is that for Customer Service???One other this was that the pool was totally empty and on our reservation it said there there was a pool.Anyway, next time we go to Raleigh to visit our grandson we will definitely NOT stay at this place!
Ekaydria Mon, 21 April 2025
Passable
Liked: Very nice suite.
Disliked: No hot water in my room and didn’t have any bedding for the pull out couch, elevators on one side was broken.
Erin Mon, 21 April 2025
Passable
Liked: Overall size of hotel was good and location was good for what events we were doing in the area.
Disliked: Carpet looked as if needed replacement years ago. The breakfast was lacking in my opinion in regards to options and quality. When my group of 6 arrived at 800 to eat there was only 2 yogurts, 2 English muffins, and 1 plate worth of eggs, sausage, and French toast available. I have always stayed at Homewood suites hotels when on vacation and this one was less than the norm in terms of overall quality.
Anita Thu, 17 April 2025
Exceptional
Dashona Tue, 15 April 2025
Exceptional
Alejandro Sat, 12 April 2025
I’ll do you one better....
Liked: Horrible, I’ll stay at a motel 6 before I stay at this hotel again.
Mark Wed, 9 April 2025
Amazing hotel location and staff
Liked: It was a great overall stay. But there was only 1 working elevator and the hot water went out the last day. But still overall good time and will stay again.
Teatee2000 Sat, 29 March 2025
Good