Homewood Suites By Hilton Raleigh-Crabtree Valley

Good

Disliked: The furniture in very poor condition

Passable

Bitter-sweet

Liked: The king-size bed provided exceptional comfort, complemented by the balcony and kitchen amenities. Furthermore, the breakfast offerings were quite palatable, and the pool access was appreciated.
Disliked: The staff's demeanor was perceived as unwelcoming. Furthermore, the hallways were excessively warm, and the response from the check-in personnel was unhelpful. The facility had only one operational elevator, with the other out of service. Additionally, the balcony door was non-functional, and a wasp nest on the balcony presented a potential health hazard.

Exceeded my expectations.

Liked: Exceeded my expectations. Love that their is a kitchen, separate bedroom and living area. Everything was really clean. It was nice all around.
Disliked: There was nothing I didn't like.

Passable

Liked: N/a
Disliked: There was a cockroach in the bathroom

The front desk person was...

Liked: Location
Disliked: Elevator broken hall and stairs smelled like pee

Exceptional

I most likely wouldn’t stay...

Liked: Customer service was good and the area was great. Very close proximity to nearly everything that was in the weekend plans. I loved the digital hotel room key and the convenience it was.
Disliked: Upon arrival, it was some leaking ceilings so it made me slightly nervous about my stay. Ideally for the price I was expecting my room to be slightly bigger than what it was. I booked a king suite with a balcony, however, very big rats were spotted from the 5th floor balcony. Made the stay slightly uncomfortable but because we were so tired and traveling all day we opted to stay and just ride things out and make the best out of it.

Pleasant

Liked: Convenient location, good room setup
Disliked: It wasn’t the cleanest and it was very dated with a lot of poorly done fixes