Disappointing

Liked: Worst stay in Hotel Ever! It looked clean but customer service was awful. We had to use pull out couch, no one could bring linens to room. Needed an extra pillow didn?t exist. Then 8 months pregnant asked for a cereal and milk in the breakfast room at 6 am. I was told NO because even know the kitchen is open and she was preparing the coffee the breakfast ppl aren?t here yet. What in the world is going on. Pay your staff better so your customers get the treatment they deserve.
Disliked: The Customer Service. You could tell the entire staff was so unhappy to work there and could care less about my families comfort. So sad.

Exceptional

Liked: Great hotel, clean pool, good breakfast perfect for our family for a quick visit to Princeton

Superb

Very good

Liked: The swimming pool and the convenient parking lot.
Disliked: The room is well equipped and spacious. The staff is professional and nice.

Very good

Liked: Clean room, friendly staff
Disliked: Needs better soundproofing. Upstairs noise very loud.

Pleasant

Disliked: Sheets and duvet cover had stains on them. Had to go to front desk to replace them.

Passable

Liked: Location
Disliked: Staff, unfriendly, couldn?t?t speak or understand English, bedding, tub very slippery

Exceptional

Good