Homewood Suites by Hilton Philadelphia-Great Valley Guest Reviews
Write a review
|1.8 miles from Malvern centre|
Write a review
Anonymous Sun, 1 March 2020
Liked: The general manager went over and beyond for me yesterday. After my card being double charged he apologized fixed the problem and offered more assitance. Extremely friendly. Made our stay so more pleasurable. I didnt catch his name but he deserves recognition.
Disliked: The loud fire alarm at 4am. It was extremely hard to fall back asleep and get my kids to go back. The pool wasn't as warm as the last time.
Sean Sun, 1 March 2020
Looks nice but is functionally...
Disliked: False fire alarm went off for 45 minutes at 3 AM. Not enough water pressure to properly work the showerhead.
Stephen Wed, 30 October 2019
Great stay. Would definitely come...
Liked: Breakfast was very good. Good selection, good quality. Very well presented.
Disliked: Excellent all the way around.
Loreal Wed, 25 September 2019
Liked: Cozy room and clean room large bedroom with livingroom and kitchen
Disliked: Housekeeping cleans the room every other day
Julie Fri, 6 September 2019
Nice, Clean hotel with good...
Liked: Breakfast was good. Kids liked the pool.
Disliked: It was under construction. But that didn't bother us much.
Anonymous Fri, 16 August 2019
Liked: The staff had cool treats on hand for the kids.
Disliked: The bathroom had mold in the shower.
Noreen Tue, 30 July 2019
Liked: Clean, tidy, friendly
Disliked: Indoor swimming pool, been better if it was outside. Location - no pavements to walk on.
Janet Fri, 19 July 2019
Anonymous Wed, 17 July 2019
Disliked: The room smelled like Raid--and all of our belongings picked up the smell. The beds were double, not queen, and the pull out couch was horribly uncomfortable. They would not give us a late check out time, so we hurried back from the lacrosse tournament, only to find out that they had cut off our access to the room about 15 minutes early, so we had to go to the front desk to get a new key made. The desk staff we encountered at check in and at check out was not very nice (same lady)--and she initially put us in a room that they apparently knew had a broken pull out couch. Other people on the property were nicer, but we will never stay there again, and we would recommend that others avoid it, too.
Laurence Thu, 6 June 2019
Disliked: Impossible to get an invoice from my stay! Extremely upset!!!!