Homewood Suites By Hilton Ottawa Downtown

Great downtown location. Great quality rooms.

Liked: Comfort; environment; airiness of room. Reception quality was excellent.

All around great place to be.

Liked: Friendly; clean and a happy place to be.
Disliked: Nothing.

Superb

Liked: The food, the location, good for the price, food and parking. Very family oriented.
Disliked: The public bathroom needed to be cleaned and the bed was not as comfortable, but it was doable for a sleep. Otherwise, good for the price, food and parking. Very family oriented

A lovely hotel in a...

Liked: We really enjoyed our stay, helped by being given an upgrade which saw us staying in a suite, rather than the standard room we'd booked. The suite was large and comfortable and was also quiet. There was a wide selection of items available for breakfast, and we were pleased to see that food was mainly served on proper plates and drinks in proper cups that could be washed and reused, rather than the disposable items that some hotels use when they serve buffet breakfasts.

Unsafe

Liked: Location and facilities
Disliked: Near miss, a dresser and a TV almost fell onto our 3 year toddler. Furniture not anchored unsafe for kids. Staff apologized and made us pay for the TV.

Good

Great location for access to...

Liked: Staff at breakfast were fantastic. Very friendly and informative. Stayed for a week so it was nice to see them and they recognized me each morning. The King Studio Suite was spacious and great for a longer stay with the fridge and seating area.
Disliked: Each morning as I left for meetings and approached the lobby, some of the staff just stared at their computers and didn’t acknowledge people going by- even with just a smile. Particularly one taller male with blonde hair seemed to be non-engaged with guests.

Overall good

Liked: Clean
Disliked: Need little soft blanketExpensive parking

Very good

Loved everything about our stay....

Liked: It was clean, up to date, easy to navigate, great location.
Disliked: There wasn’t anything we didn’t like.

Great hotel for families!

Liked: The location worked fine for us, we are live in a larger city and found Ottawa downtown core to be quite compact. There are a number of restaurants within waking distance. And an Uber to museums cost about 6-8 dollars.For parking, it is in and out, but the entrance ramp down and parking spaces are tight... even with a sedan; for full size suv and trucks there's no way they would fit. The room was quite large. We bought our own pack n play for our LO and was able to leave it up in the kitchen area and there was still a lot of space to walk around. The kitchen came in handy to store drinks and food, microwave worked fine to reheat takeout. The room was clean. The TV worked fine, they had disney Jr and another Disney Channel which was a big plus. Only issue was that the toilet did not refill water properly, so we had to lift the lid and fix it everytime.The free breakfast was good to have. Nice to not have to think about making something in the morning.The swimming pool was a nice size. Our LO just loved going in it. Cold at first but was fine afterwards.
Disliked: While we liked the breakfast option, we found that some of the food was so-so. Eggs (? Powder) usually needed more salt... sometimes the milk for the cereal tastes funny. Overnight oats consistency was different everyday. But overall, we still appreciated it.