Homewood Suites By Hilton Orange New Haven

Will definitely stay here again

Liked: Everything was good

Superb

Liked: Perfectly clean and nice new room. We had a suite which would be comfortable to stay for a week, not only for 1-2 nights.
Disliked: Breakfast was average, the variety of food was poor. The breakfast place was.not nice and tidy.

Wonderful

Liked: Everything This hotel is Amazing.
Disliked: I don’t have any complaint.

Exceptional

Overall very comfortable and quiet...

Liked: Check in was easy and the staff was very friendly. My comfort seemed to be her concern.
Disliked: Breakfast was the weakest part for me. No fresh fruit, eggs were cold and we had to wait quite a while for them to be replaced. Other offerings were good.

Great stay

Liked: Swimming pool
Disliked: N/A

Excellent, I felt safe, the...

Liked: The hotel was very clean, the cleaning staff were always checking and cleaning anything that was dirty/out of place. The check in was pleasant and prompt, very friendly and helpful. The breakfast staff were also very nice and kept the area clean and well stocked. I really appreciated the staff that do the work that we as customers rarely acknowledge. their hard work and care shows on this property. Many thanks to all of them.
Disliked: Nothing

One of the worst stays...

Liked: It was clean and it did have a couple of good amenities.
Disliked: The air conditioning didn’t seem like it was working properly. The room felt very humid and damp. I think they need to clean the filters. There was a refrigerator, microwave, dishwasher, dishes but no utensils! The exhaust fan in the bathroom didn’t work. There were no cups in the bathroom so you could rinse after brushing your teeth.

Did get no sleep

Liked: The hotel is nice but had a bad experience the bed was in poor condition not enough towel sheets or blanket
Disliked: Air conditioning was not working in the room bed was in bad condition gave complaint and was only aware 20 percent not a good compensation