Homewood Suites By Hilton Orange New Haven

Excellent, I felt safe, the...

Liked: The hotel was very clean, the cleaning staff were always checking and cleaning anything that was dirty/out of place. The check in was pleasant and prompt, very friendly and helpful. The breakfast staff were also very nice and kept the area clean and well stocked. I really appreciated the staff that do the work that we as customers rarely acknowledge. their hard work and care shows on this property. Many thanks to all of them.
Disliked: Nothing

One of the worst stays...

Liked: It was clean and it did have a couple of good amenities.
Disliked: The air conditioning didn’t seem like it was working properly. The room felt very humid and damp. I think they need to clean the filters. There was a refrigerator, microwave, dishwasher, dishes but no utensils! The exhaust fan in the bathroom didn’t work. There were no cups in the bathroom so you could rinse after brushing your teeth.

Did get no sleep

Liked: The hotel is nice but had a bad experience the bed was in poor condition not enough towel sheets or blanket
Disliked: Air conditioning was not working in the room bed was in bad condition gave complaint and was only aware 20 percent not a good compensation

A great location for an...

Liked: Great room, with kitchen facilities. Easy to find from the interstate and convenient for a morning drive back to JFK airport. Ample parking. Helpful staff. Good breakfast. Nice to have a pool.
Disliked: Nothing to dislike, although the food selection at reception could have been better - but it was good enough for us to stay and eat in our room rather than drive further to find a restaurant

Superb

Liked: New and clean facilities. Lots of free parking spaces.

Superb

My 1st time staying

Liked: I loved everything
Disliked: Nothing

Exceptional

Superb