average at best

Liked: breakfast was subpar at best - have stayed in similar hotels that have had a far superior breakfast available
Disliked: confusion regarding when the room would be serviced - had to ask on multiple occasions for towels

Superb

Liked: Breakfast wasn't too good, they could have had a better selection with the monies we pay for the stay. The rooms were a little small compared to other Homewood suites I have stayed in and this location do not have the 2 bedrooms Suites which was disappointing. The pool was extremely cold as well as the hot tub was not working at all.
Disliked: The staff was great, the location was good. Overall the stay was okay. I would go again.

Superb

Superb

Liked: Everything!
Disliked: Nothing!

This hotel was very comfortable...

Liked: Spacious suiteLots of room to spread outGood breakfast
Disliked: Nothing

Exceptional

Exceptional

Pleasant

Liked: Room size and new.
Disliked: Breakfast was terrible. It was low cost and nuked! The evening wine and light meals were terrible too! Not a hot dog kind of person! The chicken was microwaved and soggy! Housekeeping don?t wear masks and said they would come back, but did not. Ran out of coffee one morning. No gas for gas pit outside. Lots of humidity in the room. Pillows to soft. Had higher expectations for a Hilton Brand! Paid good money. This was Holiday Inn Quality. Stayed for 7 days.

Exceptional

Liked: The hotel is amazing. I have stayed in many hotels in the West Haven area and by far this is the best one. The rooms are huge and beautiful. Very quiet. I can't imagine what else I could want in a hotel.
Disliked: The breakfast was a little on the skimpy side. There was not sausage, bacon, pancakes or waffles. I would have liked to see some to these. I did like that the employee kept everything very neat and clean.