Homewood Suites By Hilton Oklahoma City Bricktown

The staff were very welcoming and nice. My room was very clean and comfortable.

Liked: The staff were very knowledgeable and nice.
Disliked: Nothing at all was bad.

It rained and our Race...

Liked: Mattess, water temp and pressure, staff was very friendly, good walking distance to a lot of places.
Disliked: My final bill was way more expensive than I thought it would be. I booked a room for 179 a night and final was 300! I requested an accounting of bill and have yet to see one

Exceptional

Poor

Fsir

Liked: The view from the room and breakfasts
Disliked: Parking and staff

Disappointing for how much I...

Liked: We were made to wait for our room even though we were there an hour after checkin time. Then, we missed an appointment because of this and could not extend our stay because there were no rooms available.

Passable

Liked: We arrived at 4:30 and our room was not ready

Superb

Find somewhere else to stay

Liked: Location was perfect for the basketball game we went to
Disliked: When we arrived, our room wasn't ready and we had to wait in the lobby for them to finish "cleaning" before we could get our keys. The approximate 45 min wait put us behind schedule so we had to rush the test of the night before our event. Due to the rush, we didn't have time to inspect the room. We rushed to get ready and leave. When we got home from the basketball game, it was late so we planned on going straight to bed. Folding down the blankets, one of the beds were clearly not washed, as there was mascara or some type of makeup on the sheets and pillow. We all ended up cramming into 1 bed, the pullout, and on the floor. The shower was not clean, hair, but that was an easy fix. Still shouldn't of had to clean it though. When we went down to the breakfast, 1 of the hotel staff stood ok the room and watched my children make their plates. They are 11, 10, and 6. 10 & 11 can make their own plates without making a mess. My 6 yr old did want to try to make her own waffle with my help so we did that. Some of the batter spilt out of the waffle maker and the staff member made a huge deal about it asking who made the mess. We cleaned up the split batter so I'm not sure what the issue was. Regardless, bad experience, the hotel was told about this at checkout.

Exceptional