Homewood Suites By Hilton Newtown - Langhorne Pa Guest Reviews
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1.1 miles from Newtown centre |
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Lanny Tue, 12 March 2024
Superb
Liked: Breakfast was great
Disliked: Pool was closed for repairs
Janet Mon, 11 March 2024
Extremely dissatisfied
Liked: Breakfast and location great. Pool wasn’t in service and if we had known that when booking we would have gone somewhere else. Our birthday weekend plans were to go to Sesame Saturday am and then swim in the afternoon because of torrential downpours. Imagine our surprise when we arrive at the pool with a two year old to find out it was closed. The people at the front desk Saturday were rude about the pool and said it was in tiny print at top of their site. I searched numerous sites and found it in one. So if you call in or book through another company you don’t know about the pool. There is no sign at check in about the pool and nothing in the paper they give you about the various areas in the hotel. The fire extinguisher on second floor had the glass panel pushed in and my grandson cut his finger in the metal. I did report it to front desk. This is not what I expected for a birthday weekend, extremely disappointed. Oh- also at breakfast the first morning the women in the pantry were talking loudly about things your customers shouldn’t hear and were using inappropriate language. Another concern with children around.
Disliked: See above! Poor communication- No Pool as advertised. I paid more money for hotel with a pool and couldn’t use it. Totally ruined our weekend!!!!!
Adam Sat, 9 March 2024
Very good
Liked: Good location
Disliked: Bathroom toilet kept randomly running and had condensation all over the bathroom
Timothy Wed, 21 February 2024
Exceptional
Sabrina Mon, 19 February 2024
Very good
Liked: I liked the location, a lot of restaurants not too far from the hotel .
Disliked: The communication about housekeeping was not clear. We checked in on Friday.. When asked the next morning at the front desk, I was told that there would be housekeeping that day (Saturday). When we came back to the hotel later that day around 5 pm, the room was not cleaned or any fresh towels. I called the front desk and was told differently that housekeeping was every other day depending on when you checked in.
Iwayan Wed, 14 February 2024
Superb
Sheila Mon, 12 February 2024
Pleasant
Bette Thu, 1 February 2024
Great hotel
Liked: Clean. Suites were roomy and well stocked. Visiting family in the area so worked out well. Breakfast was good
Bret Wed, 3 January 2024
Liked: I really like the room. It was a great place for me and my wife to bring in the New Year.
Rhonda Fri, 29 December 2023
Great stay!
Liked: Breakfast was great, hotel was very clean and room. However there was grut under the sink and the bathroom wall panel coming apart. Overall excellent. The Christmas decor was fabulous.