Homewood Suites By Hilton Newburgh-Stewart Airport

Exceptional

Exceptional

What we were looking for.

Liked: We have been at this hotel 4 times now. Location is perfect for us
Disliked: There were some crumbs on the carpet. A bit stingy with supplies.

Disappointing

Liked: First of all when I did the reservation, they charge me in my car and then when I arrive the person out the front desk say my payment wasn’t went through and then he charge us again and when I check my statement from the bank, it was totally charge for the amount when I did the reservation so he charged us again the first name the room was OK. Second night they didn’t clean the room. We’ve been our towels. We didn’t have enough toilet paper. I called them from desk. He say he will be bringing me more towels and toilet paper and he never did. I was no happy at all. I’ve been in the hotel before and everything was nice but I don’t know what’s going on. I think they changed personal. I don’t know what it is but I have such a bad experience this time. Sorry that I have to say that, but that’s the truth.

Very good

my stay was peaceful.

Liked: location, cleanliness, breakfast, staff friendliness.
Disliked: n/a

Exceptional

Liked: Makes me feel at home
Disliked: Nothing

Exceptional

Exceptional