Homewood Suites By Hilton New Hartford Utica

It was fantastic!

Liked: The breakfast was amazing! The front desk clerks were very friendly and the rooms were spacious and beyond what I expected.
Disliked: Nothing!

After staying there 3x and...

Liked: Nice property. Nice rooms. Close to Utica University where our son goes.
Disliked: Absolutely no insulation between floors and walls. You hear EVERYTHING. You hear every step above you and in the hall. Seems like they cut cost when building. In a previous stay we had to change rooms because of loud music and smell of weed on the floor. Front desk said that locals stay on the weekends with friends and have their kids play in the pool. It’s a shame because it’s a nice hotel.

Pleasant

Disliked: MY THERMOSTAT WAS BROKEN AND STUCK AT 90 DEGREES, AND THE FRIDGE MADE A LOUD KNOCKING NOISE THAT KEOT ME UP

Great

Liked: Very clean good breakfast
Disliked: Had a bunch of kids hockey teams there and they were loud all night long and playing hockey in hallways all day but kids will be kids

Would stay again. Nice hotel...

Liked: Breakfast was good. So nice to have the charging phone pad in the room. Wish there had a couple bottles of water. Having EV chargers in the parking lot was awesome.

Terribly Disappointed

Disliked: Hotel was dirty, elevator was disgusting, room was dirty, not what I expected.

Exceptional

Passable

Exceptional