Homewood Suites By Hilton New Hartford Utica Guest Reviews
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3.4 miles from New Hartford centre |
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Plakias Fri, 19 April 2024
Superb
Caroline Sun, 31 March 2024
Loved it but it needs...
Liked: I loved the large suite with the kitchenette and living room area. We were staying in the room for six days and not venturing out because I had my 92-year-old mother with us. We had taken her out of her retirement center for this visit. We live out of state and to visit her, we needed a larger, comfortable place to stay, and this was ideal for us. The staff was absolutely superb! I cannot say enough about how wonderful they were. And also, the breakfast was more than you can ask for. There were many choices and always enough available even if you came down right before they were going to stop serving.
Disliked: I booked a handicap room. I was a bit disappointed to find out that the tub was not a walk-in shower type but a regular tub and that it did not have a handheld shower spray. It was impossible for me to get my mom who is in a wheelchair in the tub to bathe. A handheld showerhead is essential for handicap rooms. Also, the TVs were old and there was no guide to let you know what to find on the channels. It would have been nice to have smart TVs. Especially it being a Hilton family hotel, I was expecting a little bit more updated tvs.
Kimberly Mon, 11 March 2024
Exceptional
Ernie Sat, 6 January 2024
Very good
Kristin Fri, 5 January 2024
Great stay in a clean...
Liked: Very clean and low key
Disliked: There was no problem maybe a little expensive but it was holiday
James Tue, 2 January 2024
Christmas Vacation
Liked: The room was really nice, clean and large enough for me and my family to feel comfortable. The staff is amazing!! I will be staying here again in the future.
Anonymous Tue, 2 January 2024
This is my husbands and...
Liked: Hotel staff is friendly and they have nice facilities
Disliked: N/A
Kristi Thu, 21 December 2023
Superb
Liked: Property was clean and comfortable. We arrived late and Deb was friendly and welcoming.
Chuckie Mon, 18 December 2023
Enjoyable and a fair price...
Liked: Clean. Comfortable. Friendly staff. Decent breakfast.
Disliked: Rooms could be more soundproof
Igor Fri, 1 December 2023
Exceptional