Homewood Suites By Hilton London Ontario

Exceptional

Very good

Good

It was not too bad,...

Liked: The room was clean and big. Breakfast was awesome. Enough parking space. Staff were nice.
Disliked: The pool was small and not well kept. It was dirty in the morning but they said pool is open between 6am and 10am. The pool was dirty at 7am with towels on the floor, cloudy water and insects in the water. We really looked foward to swimming but couldnt because the small pool was full with people in the day so we decided to go in the morning but it was dirty. The corridor was smelling of toilet and the rugs on the corridor had an extremely strong damp odour . Very bad odour. In the room, the spring bed was uncomfortable. You could feel the spring while lying down, the blanket had holes and stains. When we walked into the hotel, we were greeted with a bunch of paper boxes(cartons of bottle water of stuff im not sure was was in them) piled up in the reception which was not aesthetically pleasing.

Exceptional

Liked: Clean, easy check in. Nice climate controlled room. Large fridge.

Good

Liked: The hotel and room were beautiful! The receptionist was super amazing!!!
Disliked: There were stains on the sheets and blanket. When we first turned on the hot tub this black stuff shot out with the water.

Exceptional

Very good

Stay for five days with...

Liked: Love this awesome hotel well clean, staff very welcoming with respect to the guests. Breakfast was amazing. I recommend anyone who’s traveling to stay to this hotel. Parking is easy and very accessible to town and others places such as restaurants, store
Disliked: Breakfast, staff, rooms and pool