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AustraliaHomewood Suites By Hilton London Ontario Guest Reviews
Overall Average Score:
Very Good (4.1 out of 5)
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Anlynn Tue, 1 July 2025
Our new home in every...
Disliked: Clean and complete. All in one (food,space, amenities and price)
Ashok Fri, 27 June 2025
Exceptional
Antoniette Wed, 25 June 2025
Superb
Barendregt Mon, 23 June 2025
Good value with great people
Liked: location, cleanliness and staff all good
Disliked: Pillows were sub standard/uncomfortable
Crystal Wed, 11 June 2025
Time to relaxe
Liked: Loved the room. We specifically go to hotels for the jacuzzi in the room. The pool and hot tubs. Room was clean and bright. Loved it
Disliked: Having to leave by 11 check out. That's terrible when you ho to sleep in thire
Julie Fri, 6 June 2025
Good
Disliked: We enjoyed the previous stay much better. Room selection/location was less desirable this time. Smell of previous smoking of cannabis in room.
Tim Thu, 5 June 2025
Exceptional
Johnson Sun, 1 June 2025
Very good
Dietrich Sat, 31 May 2025
Would have stayed longer if...
Liked: Everything besides the beds and pillows
Disliked: The beds were absolutely horrible and the pillows. Horrible sleeps. You guys need new mattresses and pillows 100% i loved everything else about the hotel but I could not go back unless u guys got new mattresses and pillows. Horrible sleeps and massive discomfort
Ruby Thu, 29 May 2025
Was OK for the two...
Liked: Bed was comfortable and warm with plenty of pillows. Breakfast adequate but porridge not very warm
Disliked: Poor lighting. Only one small lamp in bedroom. One corner lamp in living area and a writing desk in other corner with no light. Seems to be problem with heating/AC as cold air kept coming through vents even when thermostat turned to 24. Staff member said would call maintenance but no one came. Another staff member came and said turn heat up to 31!!! She tried to be helpful but. Also a noise from kitchen area every time air was coming through which was often. Booked as seniors but bathroom not safe as dispensers up high and at other end from tap. Also that area poorly designed as no door closing off bedroom to sink vanity. Awkward when sharing. I assume the hotel is still undergoing renovations but was disappointed as have stayed here in past and found it much more welcoming.
