Exceptional

Exceptional

Liked: Loved everything about the room very nice and clean would definitely be back
Disliked: Love the room was clean and spacious and comfy bed just the hotel was under construction so not so pleasent walking through but that would be expected being renovated

Exceptional

Liked: Danielle she's great

Room not clean

Liked: The layout of the suite is great and bed is comfortable.
Disliked: Fingernail clippings on the floor next to the couch after accidentally dropping my muffin on the floor is how I noticed them.

%100 My first choice of...

Liked: The staff is so kind considerate and very accommodating to any needs you may have!!!! Our room was also what we needed during our stay!!!!
Disliked: Our stay has been wonderful!! Although Occassionally our internet would go down and we have had some troubles with our air conditioning. Gets a little stuffy at times. I also wish there was a bath tub along with shower in our room.

Room was amazing, staff needs...

Liked: Despite construction the rooms were clean, quiet and very nice to be in.
Disliked: The front desk employee seemed to look down on us. Upon checking in, we discovered our key card were not working after bringing all of our things. My spouse went down and requested the card to be reprogrammed and she said ?they should be working? without offering to come up and assist. The card still didn?t work and I returned down and was reassigned. No offer for assistance moving our things(gift bags were damaged moving between rooms) or even a trolley to move our things to an entirely different floor. We were not advised that we would need to turn on our own ice machine and did not have ice until the morning. Her entire demeanour was very unpleasant and made us choose a different hotel chain for tonight.

Exceptional

Passable

Liked: Beds were comfortable
Disliked: No pool or fitness room. This should be told to costumers and discount in price should be give when renovations are taking place

Very quiet, very clean, nice...

Liked: Location to downtwon and easy offand easy on to expressway was great.
Disliked: Renovations to pool/spa/fitness center was a bummer, going to the other hotel to work out was a non starter due to a snow storm at the time of our stay.