Homewood Suites By Hilton Lansing Eastwood Guest Reviews
Write a review
|6.3 miles from Lansing centre|
Write a review
Kayla Thu, 18 February 2021
Great suites for a good...
Disliked: $250 deposit on top of hotel cost through 3rd party booking
Ashley Tue, 16 February 2021
It was ok
Liked: The staff was awesome. The room was very nice. Very clean and sanitary.
Disliked: The bed was not very comfortable, my husband said it was hard. The room next to us was very loud, slamming things, yelling, kids running around screaming/crying until 11pm.
Thomas Tue, 16 February 2021
Robert Thu, 4 February 2021
Liked: LocationOffering of the food socialsWe did like it other then the major mess up 4 times in a row
Disliked: They could not get it right that we was staying another night after telling the 3rd shifter we was told all good 1145am k ock at the door i explain housekeeping apologizes then I call front desk and we all good oh no wait 10 min later the housekeeping supervisor walks right in my room. Wife naked on the bed....good thing it was a sweet so you couldnt see the bed from the door. Oh yeah and keys were cancelled I was locked out ....Now we decided to stay the 2nd night because we liked the 1st night except pool closed that day apparently. But other than that we liked it...location was good they offered food. We actually just checked out 5 am because we couldnt sleep. Not sure if we will go back......and yes NEVER offered a discount or to comp one night after the 3 entries into my room.
Samantha Mon, 25 January 2021
Liked: Very clean and the staff was friendly.
Disliked: We couldve had the towels come when we asked for them and the breakfast wasnt really up to par and ran out of creamer for the coffee
Alicia Mon, 25 January 2021
Liked: 1 hour pool block
Disliked: Night shift staff wasn?t present or answering phone calls
Tricia Fri, 22 January 2021
Dean Wed, 20 January 2021
A good stay but could...
Liked: Room was very nice layout, very clean and had sanitized seal on door. Plenty of silverware and plates provided. Loved the full size fridge. Comfy couch
Disliked: They were short on towels. We spent 4 nights and only had 2 towels and nothing to put on the floor outside the shower. When asked they ran out and had order placed for few days after we left.Never went down for breakfast since it ended at 830, that's too early.Last night there they decided to paint our door frame thought that was really weird. Lastly it took forever for the room to cool down. It was middle of winter and took forever to get temp to 70, I like it cool
Cynthia Mon, 11 January 2021
Disliked: I loved everything!!!!
Anonymous Mon, 7 December 2020