Good location , bad facilities,...

Liked: We loved the location. It was only a few miles away from Sea World. It was deciding point for us.
Disliked: We went on a family trip to visit Sea World with grandkids.The check in was quick . The staff was friendly. But when we entered the room and unpacked , we realized that the kitchen sink smelled horrible and we moved from third floor to the second. When we finally settled in and where ready for bedtime, we found out that the sleeping sofa is not working and they couldn't do anything because the workers back was hurting.So half of us had to sleep in a different room and come back in the middle of night for baby diapers. The next day when we came back from Sea World, the sofa was working, but my six year old almost stepped on a cockroach. I killed it and called the front desk. They came and took it out of trash can to make sure. They offered to move the room third time. By then my blood pressure was high and I couldn't do it again . Did I mention the drainage in the bath tub? So slow!!! You had to literally wash your feet again after shower. Needless to say , I would not recommend this property. Brent, the manager kept apologizing and blaming COVID. Although he let us check out a few hours later.