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Homewood Suites by Hilton Jacksonville-Downtown/Southbank eee - (855) 266-7297
Homewood Suites by Hilton Jacksonville-Downtown/Southbank, 1201 Kings Avenue, Jacksonville, FL -(855) 266-7297
Area: Downtown Jacksonville
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BOOK ONLINE OR CALL - (855) 266-7297
4.2
HOTEL RATING: 
VERY GOOD
4.2 out of 5 (172 Ratings)
1.9 miles from Jacksonville centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
This hotel is located in San Marco and is 2 miles from downtown Jacksonville. This all-suites hotel offers a heated outdoor pool a hot tub gym and suites with fully equipped kitchens. Homewood Suites by Hilton Jacksonville-Downtown/Southbank suites include a flat-screen TV and MP3 docking station. The suites have a sitting area. Guests at the Homewood Suites Jacksonville are provided with a daily breakfast. The hotel also offers an evening reception Monday through Thursday. The Homewood Suites is 16 miles from the Jacksonville International Airport. The hotel is adjacent to the King Avenue Skyway Station and just 2.3 miles from Everbank Field.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
E
Fitness Center
r
Pets Allowed
q
Accessible
j
Free Parking
u
Swimming Pool
A
Business Center
B
Airport Shuttle
w
Non Smoking
Other Amenities
` Free Breakfast
` Pets Allowed
` Restaurant
` Valet Parking
` Room Service
` Safety Deposit Box
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Wheelchair accessible
` outdoor pool
` 24-hour security
` Family Rooms
` Fireplace
` Free Wi-Fi
` Kitchen
` Daily Housekeeping
` English
` Convenience Store
` Parking Available
` Shops on site
` Electric vehicle charging station
` smoking allowed
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` ATM or cash withdraw on site
` Body thermometer available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Hot tub/Whirlpool
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Homewood Suites by Hilton Jacksonville-Downtown/Southbank Guest Reviews

Overall Average Score: 
Very Good (4.2 out of 5)

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5

Exceptional - 5 out of 5

Anonymous Mon, 9 May 2022

Exceptional

3

Pleasant - 3 out of 5

Connisheia Sun, 8 May 2022

Pleasant

Disliked: Room had bad smell. Base boards in room coming off wall. Carpet smell.

4

Very Good - 4 out of 5

Mary Tue, 3 May 2022

Staff excellence made the difference.

Liked: Breakfast was good. I would like to see alternating hot sausages or bacon instead of sausages 2 days in a row since the scrambled eggs changed to omelets one day. The omelets were seasoned so I avoided them. The kitchen staff was very friendly and the front desk staff was great. I found the room to be missing enough warm blankets and the tissue box was empty in the bathroom. The room was dated and the shower stall has some corrosive rust and needs updating. Lounge chairs in the lobby are soiled, as well as in the breakfast area and need replacement. The coffee lids did not fit the cups after the cups ran out and I asked them to be replaced. I burned myself. I spoke to the staff and they immediately corrected the situation and were kind, responsive and generous in every situation. The staff from top to bottom was superb and made the visit terrific, even as the facilities were lacking. The gym could use a second mirror by the exercise machines for weight lifting since a large machine blocks the single mirror. The rooms had ample electrical outlets for chargers and ample supplies for the kitchen.
Disliked: combined above

5

Exceptional - 5 out of 5

Tantreisha Mon, 2 May 2022

I liked it!

Liked: the location and pool
Disliked: the smell of the room. it smelled like a seafood factory.

1.5

Poor - 1.5 out of 5

Shondra Wed, 27 April 2022

Poor

Liked: Location was great.
Disliked: Must request 24 hrs in advance for your room to be cleaned or on the 4th day of 5 or more someone should clean the room. Did not happen. Manager was very rude and not at all empathetic. Overcharged and when asked about it threatened to call law enforcement stating we were trespassing.All after spending over $2000 in their establishment. Never have I ever been treated so horribly in the many years I have been a Hilton Honors member. It has been reported to corporate.

3.5

Good - 3.5 out of 5

Ray Tue, 26 April 2022

good but custome device could...

Liked: nice rooms plenty of space
Disliked: spa didn?t work, they didn?t clean our room when we requested it. they charged for parking with out telling us a head of tome when we booked

3.5

Good - 3.5 out of 5

Aaron Mon, 25 April 2022

Good

5

Exceptional - 5 out of 5

Tara Mon, 18 April 2022

Exceptional

4

Very Good - 4 out of 5

Paulsha Mon, 18 April 2022

Very good

Liked: Our room was nice and clean. Hotel was good. Breakfast was good too.
Disliked: Hot tub was down due to repairs. Had booked this hotel for that reason. So it was a little disappointing because we couldn't use the hot tub.

4.5

Wonderful - 4.5 out of 5

Murray Thu, 14 April 2022

Superb

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Homewood Suites by Hilton Jacksonville-Downtown/Southbank 1201 Kings Avenue, Jacksonville, FL