Homewood Suites by Hilton Holyoke-Springfield/North

Exceptional

Liked: Very clean staff was friendly
Disliked: Nothing it was all great

We would definitely stay again,...

Liked: I loved just about everything, we had everything we needed. If we did need anything they were very accommodating. My daughter loved the breakfast!It was very peaceful, it felt like we had the place to ourselves. It was very clean. We didn’t have the time to use the pool but we were able to use the gym and that was also very clean even.
Disliked: My only complaint would be about the mattress, I think it’s time to replace the one in room 305. At first it seemed comfortable but it had no support you kind of sank into it but not in a good way. We were there for 2 nights and both mornings my back was killing me.

Best hotel we've stayed at!

Liked: Facility was clean and well maintained, staff was friendly and accommodating, great breakfast!
Disliked: We had no issues

Not sure it deserves very...

Liked: Didn’t have it. Closed T 930. Too early. Should be open til at least 10
Disliked: Not many people and they put all the guests in one cluster it seemed. Noisy

Comfortable bed, clean and decent...

Liked: Location and bed
Disliked: N/A

Exceptional

Although I had a bed...

Liked: First off…I asked about nearby restaurants that deliver. I called and found that they no longer did this.
Disliked: The heating vent in my room made a horrible noise and kept me awake all night.

Exceptional

Exceptional

Liked: I love the location and breakfast was pretty good
Disliked: The pool should have been cleaned out better