Homewood Suites by Hilton Holyoke-Springfield/North

Very good

Very good

Liked: I enjoy the accommodation and overall staff was great.
Disliked: Housekeeping not checking up. We had lots of dirty towels and having kids in the room, you can only imagine. Trash was piling up, when calling and I was told that housekeeping leaves at a certain time. The lady that came up did take the dirty towels but she didn't take the trash.

Exceptional

Liked: Clean and comfortable! Room was awesome so much space and the sofa with roll out was a lifesaver.
Disliked: Na

Good stay in Holyolk.

Liked: Big room. Great location.
Disliked: Furnitures are a bit worn down.

Exceptional

It would have been nice...

Liked: The location was ideal for our purposes. The room was great with a separation between the bedroom and the living room/kitchen.
Disliked: The bed wasn't comfortable for me.

Very good

not the worst

Liked: location and cleanliness
Disliked: i didnt like the pool policy, the front desk has to let you in, so if there is someone checking in you can be waiting for like 15 minutes, more if theres issues. worse if your kid has to use the bathroom, have to be let back in. another bad is dogs bark a lot and staff doesnt/cant do much about it

Superb

Liked: The suite was perfect for our little family -- parents had the bedroom and the kids had the "living room". We loved the pool and enjoyed the common spaces, too.