Homewood Suites By Hilton Grand Rapids Guest Reviews
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|9.5 miles from Grand Rapids centre|
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Lisa B, Garden City, visiting Orbit Room Grand Rapids Sun, 15 November 2015
Staff went above and beyond to make sure our stay was amazing. Room was worth the money. Very clean and we had a whole kitchen. Both bathrooms were very clean as well as the room as a whole. I would recommend this hotel to everyone. Thank you for a great stay!
Joe, Holland, visiting Orbit Room Grand Rapids Sun, 17 May 2015
Liked: Excellent room; nice place to stay; close to an awesome venue.
Shari, Twin Lake, visiting Orbit Room Grand Rapids Tue, 14 April 2015
Roomy with all the necessities of home! Very clean and quiet.
Shawn Sun, 10 March 2019
Ok at best. Soze of...
Liked: Size of the room
Disliked: Hair all over the bathroom floor. Had to call corporate to get towels....and they ran out of shampoo-in the whole hotel??!!
Lajuan Sat, 9 March 2019
Tara Sat, 2 March 2019
Liked: Everyone was so nice!
Jodi Thu, 28 February 2019
We got what we paid...
Liked: Pros: free wi-fi, free breakfast, clean swimming pool, large room size
Disliked: Cons: free breakfast was often understocked, certain staff members were stressed and you could tell, our mattress had a huge nasty black stain on the side
Felicia Thu, 28 February 2019
Liked: The facility was very nice
Disliked: There were 8-10 kids in the next room and the staff came to my room stating that I was making nois but it was all the kids in the next roon
Connie Thu, 28 February 2019
Liked: Pillows and bed was nice. The manager made sure my room was what I expected once I checked in. I told her the toilet paper roll was loose and she had it fixed immediately. The stay was nice at a great price! I'll be staying there again for sure.
Disliked: Of course this wouldn't be an overnight job but I would like to see an updated pool and hot tub, also the hot tub was luke warm not hot as expected.
Jennifer Sun, 24 February 2019
Very happy w everything. Treated...
Disliked: Tv kept cutting out on all channels
Kendra Tue, 19 February 2019
Liked: Size of room
Hotel was quiet
Pool area was clean
Disliked: Checked in and they gave us a room that had not been serviced/cleaned Moved us to another room but was upstairs (we had our dog with us/ not very convenient) New room had past guests drinks in refrigerator Carpet in hallways was filthy Housekeeping never came the next day to make beds or refresh towels
Frank Mon, 18 February 2019
Overpiced room for a weekend...
Liked: I admired how hard the cleaning ladies were working
Disliked: The brealfast could have been much better and the pool was filthy
Janelle Fri, 15 February 2019
Liked: The full kitchen was so convenient and I loved the layout of the suite. It was like an apartment. Very comfortable! Would definitely stay again.
Disliked: The pool area was unmanaged and the teenagers playing were extremely loud. I think the acoustics of the room played a part, but it was deafening when they were screaming and we had to leave. We were looking forward to enjoying the pool and hot tub as part of our vacation.